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HTTP Request Error

Upon logging into (7.1.2) UI, my main dashboard has a popup window error.  Am also getting same window every time I open a case and am taken to the case home.

Window says "Failure: Unable to retrieve chart: HTTP request error"

Services restart did not fix.

Anyone else seen this?

1 Reply

Hello mmorroco, I've seen

Hello mmorroco,


I've seen something similar with Flash causing this,clearing the flash cache can resolve this and adding the appliance URL to be trusted.


The screenshot didn't load for me, if it persists does this happen when local on the server, for some users or all users?