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How to remove a custodian completely from a legal hold?

AMEC-SLH
Level 3

I need to remove some custodians completely from a legal hold.  I want to remove them, not release them.  Is there any way to do this?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

Liam_Finn1
Level 6
Employee Accredited Certified

You cant remove someone from a hold without releasing and deleting the hold.

If a custodian was on hold and released you should keep the hold details even if they were on hold by mistake. It is better to release them and keep the tracking to expain what happened than hiding the fact they were ever on hold in the case

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3 REPLIES 3

Liam_Finn1
Level 6
Employee Accredited Certified

You cant remove someone from a hold without releasing and deleting the hold.

If a custodian was on hold and released you should keep the hold details even if they were on hold by mistake. It is better to release them and keep the tracking to expain what happened than hiding the fact they were ever on hold in the case

EV_Ajay
Level 6
Employee Accredited

I agree with Liam, You can't remove the custodian without releasing hold.

EV_Ajay
Level 6
Employee Accredited

Hi,

Do you have any updates on this thread? Do you need more assistance regarding this topic?

If not then please mark the post that best solves your problem as the answer to this thread.