09-29-2016 11:10 AM
I know its not a typical task but is there a way to back out of a CHF patch in clearwell. We currently upgraded from Clearwell 8.1.1 R1 CHF5 to Clearwell 8.2 CHF1 and its seems to be running kind of slow. I wanted to backout of the CHF1 patch to see how the Clearwell appliance acts. Im thinking it started to run slow after I installed the CHF1 to the 8.2 interface. When I mean run slow I mean just the clearwell interface and not the actuall Server where it resides. So if anybodys knows a way to uninstall a CHF please reply back to me. Otherwise since this server is a test server I will just have to uninstall 8.2 all together and reinstall which I rather not do.
Any help or comments would be much appreciated.
Thanks
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09-29-2016 12:49 PM
Howdy @bc1410,
While there's no official method, e.g. installer, tool, etc., to rollback, I could see this being done in a few ways:
That's what I have to offer you, my friend. I wish I had better news for you
09-29-2016 01:05 PM
That's so good to hear Those are the ways I know to "back out".
Maybe for the future, as part of your backup strategy when applying CHFs in particular, make a backup copy of the D:\CW\V8x\web folder This folder can be used in the process of rollback. However, you would want to consult support about it first before rolling back.
If you feel that I've answered your post, could I ask that you kindly mark as resolved.
Good luck!
09-29-2016 12:49 PM
Howdy @bc1410,
While there's no official method, e.g. installer, tool, etc., to rollback, I could see this being done in a few ways:
That's what I have to offer you, my friend. I wish I had better news for you
09-29-2016 12:56 PM
I appreciate the fast response Jimmy Clearwell. I did perform a full node bkup prior to upgradeing to 8.2. This is a test appliance and therefore the cases on this appliance are just test etc and not production... I just was curious if there was a way to back out of a CHF. Again I appreciate your ideas. I will bring the system back using the full node restore to v8.1.1 R and go from there. Thanks BC
09-29-2016 01:05 PM
That's so good to hear Those are the ways I know to "back out".
Maybe for the future, as part of your backup strategy when applying CHFs in particular, make a backup copy of the D:\CW\V8x\web folder This folder can be used in the process of rollback. However, you would want to consult support about it first before rolling back.
If you feel that I've answered your post, could I ask that you kindly mark as resolved.
Good luck!
09-30-2016 09:53 AM
Hey Jimmy Clearwell.. Really quick . So I can just go through the steps via the "Clearwell Utility" to do a Restore Appliance.. Like I said I have a Full Node Backup which I took in version 8.1.1 R1 CHF5 prior to upgradeing to 8.2 CHF1. So I dont have to uninstall version 8.2 or anything like that correct? ?? I can just do the restore with the bkup node of 8.1.1 R1 CHF5 and it will put me back to that version 8.1.1 R1? Like I said yesterday this is a Test box with only test cases.
09-30-2016 10:47 AM
02-08-2017 07:26 AM
Hello Jimmy,
So I was just playing around again still with a test server and basically if Im on v8.1.1 CHF7 and want to revert back to CHF5 which was the version prior to installing CHF7. By just doing the Full Node restore that I have prior to installing the CHF7 it WILL NOT BRING ME back to CHF5. System still reflects CHF7 as being installed.
I mean I know its not a usual circumstance with Clearwell users to have to revert back to a CHF but the way I look at it is that I have to almost rebuild the server (clearwell wise) to go back to a previous version or CHF. So I guess my point is that the Full Node backup does nothing for me in the sense that I cant just do the restore and go back a version WITHOUT totally uninstalling v8.1.1 and reinstalling etc...(a lot more work). Yes the Full node is good as a safety precaution if the server was to fail and have to rebuild.
02-08-2017 08:23 AM
Hello @bc1410,
Good to hear from you again.
I guess the first question I'd ask is what's the reason(s) for wanting to rollback?
While it could be accomplished using the fresh install/node restore method you describe and only on a test server, it's not recommended.
Also, I understand that CHF8 is around he corner if that makes any difference to what you're trying to accomplish.
02-08-2017 08:39 AM
Thanks for replying so fast Jimmy. You are always on top of your game. Thanks for the update on CHF8 for v8.1.1
Before any upgrade on our clearwell servers (versions or CHFs) we have to get our client approvals and provide a reason for moving forward and provide a method to roll back if need be. We Always get approved if a Fix has anything related for security type issues. I myself would already want to be on version 8.2 latest and greatest but not up to me..
Im mainly just using a test server to document what needs to be done step by step in the event of having to rollback. I agree never want to go back.
Thanks!
02-08-2017 09:06 AM
That a good plan to have
I'm not sure if it helps in your case for 8.2, but 8.2 itself addresses some security concerns by including new authentication functionality and few notable 3rd party software updates:
Keep checking back in the forum in a few weeks for an announcement from me about 8.1.1 CHF8.