01-03-2018 12:45 PM
Our company purchased a Clearwell Appliance a couple years back which came on a Dell System with eDiscovery Platform version 7.1.4. I have gone through a few upgrades and now have recently upgraded to version 9.0. I tried to install the Enterprise Vault API Runtime version 12.2, but the OS does not support it, as it's on Windows 2008 R2.
Is there a documented way to upgrade the Operating System on a pre-made appliance, to Windows 2012 R2?
01-15-2018 05:51 AM
Having looked we do not have a documented procedure.
It may be worth speaking to your account manager as it may be consultancy or pre-sales can provide some advice on this.