cancel
Showing results for 
Search instead for 
Did you mean: 
eDiscovery Platform

Discussion Posts

Resolved! Protocol used by Clearwell

Hello,   Hopefully a quick question. My organization is considering Symantec Clearwell for E-Discovery in our Microsoft Exchange 2010 environment. According to the Symantec representative it uses IMAP to access Exchange mailboxes and search them. How...

nitlsu by Level 2
  • 344 Views
  • 3 replies
  • 1 kudos

Produce Text File for fully redatced document

Customer is experiencing an issue where text files are not showing up for completely redacted document.Steps to reproduce Add one document to a Production folder; Redact the one document and choose Actions > "Redact whole e-mail"; Lock the Product...

Parmeet by Not applicable
Employee Accredited
  • 97 Views
  • 1 replies
  • 0 kudos

Resolved! List of all legal hold notices and who sent them

We need to identify who sent the sys admin notices and custodian hold notices for each case.   Right now it looks like we will have to go into each case to identify and we have over 150 cases.    We are using v7.1.2.33.2   Is there a way we can expor...

Clearwell Searching Question

Hi All,   New user to Clearwell and having issues in running searches.   In CW is there a way to search on a Parent level. Also is there a way to only review parent docs. So if you run a standard search and it brings up hits and attachments, is there...

K_RAZA by Not applicable
  • 521 Views
  • 4 replies
  • 1 kudos

Production Run

Our customer is requesting to run a production from CW which will produce copies in PDF without redaction. The idea behind is to get a replica production of "Clean Copy" and "Redacted Copy". This way it becomes easy for customer to review all the ori...

oraclexml by Level 3
Partner Accredited
  • 605 Views
  • 3 replies
  • 0 kudos

Resolved! Load file question

Hi guys :) I'm pretty new to Clearwell and will need your help with a load file question. I've been trying to import a few tag columns as multiple field tags in the Tags tab selecting the option "Use Clearwell tagging syntax" with no success. Even wh...

Need to report against the MYSQL db

I need to create a report that will list all of the cases i have and then tell me who are the custodians for those cases. I need this to be a one page report so I can get a heads up view of all of the legal hold activity in one shot.  I am able to co...

salberts1 by Not applicable
  • 178 Views
  • 1 replies
  • 0 kudos

Resolved! Clearwell Privilege Logs

The documentation for the Clearwell Platform states:   Privilege log: Clearwell automatically creates a privilege log of all privileged documents for opposing counsel’s review. Users have the flexibility to select which fields to include in the repor...

ktfaye by Level 2
  • 1102 Views
  • 3 replies
  • 1 kudos

New to Clearwell..preprocessing question

I am very new to Clearwell. I have been trying to get through it by using the documentation and trial and error.   I am running into a situation where I have psts that are reporting as not having write access.   According to the documentation, the ps...

nlcook by Level 2
  • 540 Views
  • 3 replies
  • 1 kudos

Best Practice for Ongoing Collection Task-CW7.1.3

All,   Thanks for reading this.  I was wondering what my best option would be in the following scenario:   I have 21 mailboxes i am collecting.  The collection task is scheduled to run weekly so i can get any changes in the mailboxes. i am wondering ...