The SysAdmin guide is very light on details around header-based authentication. When I enable HBA, I receive the error message on the login page "You are not an authorized Clearwell user. Please contact your Clearwell administrator for assistance." w...
Dear all,We are redacting emails in Veritas eDiscovery Platform and would like to suppress the automatic redacting of redacted terms across the document. E.g., if we redact "John" in a list of bank clients as this is part of a client name, Veritas au...
When switching Access Type from "Case" to "Group", cases created prior to the creation of the switch are visible to all users regardless of their Access Type.For example...CaseA was created prior to any access groups being created.User1 was added and...
Is it possible to get an activity report for a particular case that shows the total tagged by each individual? I do have an activity report but it shows 1,1,1,1, etc instead of giving me a total. These users worked for several months so being able ...
IE 11 is the last version of Internet Explorer. What is the plan for Clearwell after IE 11 support ceases? I have been inquiring as to when Clearwell will receive multi-browser support and the answer was always "the next version". Same answer for f...
We would like to make email headers (same as internet headers in Outlook - Message Properties) available under Clearwell case review. We are not interested in searching headers at this point, just to make them available to our case reviewers.I have a...
Hi all. What format does the exchange server need to be in for Clearwell to process it or does it need to be PSTs only? ~Thanks
Hi everyone -IHAC who has proactively inquired about paths to upgrade Windows servers currently running Windows 2008 R2.With Win2K8R2 being EOL'd Jan. 2020, has Windows 2012 been approved as a supported OS?Thank you,Ryon
This is very strange: a mysterious large system file of 5GB to 18GB size with a random file name appears right after Clearwell 9.0 installation on brand new Windows Server 2012 R2. We've also seen file names with Chinese characters under C:\Windows ...
Hello Everyone Any thoughts, suggestions on: Disabling unused Clearwell services? We have an appliance which is only used for Legal Hold. We would like to disable unused services such as NSFCrawler, Retriever and NXGrid servicesChanging local service...
We are attempting to user header-based authentication for SSO purposes. The Admin Guide indicates which properties to set in order to enable this feature. However, there is no documentation on what attributes need to be passed from the reverse-proxy ...
Does, or when will eDiscovery Platform support collecting from Office 365 mailboxes when oAuth2 is enabled? Does anyone know?
Looking at Ediscovery platform over and above the enterpirse vaultAnd wanting to know without archiving a mailbox and enabling journallingCan the ediscovery platform search through the live mailbox on-premise or in office365
Refer to the installaiton guide, the eDiscovery platform must require 8100 or 8200 appliance. can I install in whitebox? what need to pay attention during the setup?
Hi,I have come across an issue with Outlook Contacts in Clearwell 8.1.1All details are shown in the contact when added to Clearwell but no details are visible when viewed within Clearwell. However, if the relevant contact is exported and viewed again...
Hi,I'm looking for a powerful tool to fullfill legal requirement, as I find that Veritas has eDiscovery Platform & Discovery Accelerator.May i know what is key diffenert between 2 products?
Is there a way in Clearwell to increase the 10 million documents limit for indexing? We have bunch of PST files I am trying to index and there are about 30 million documents in them. If possible, I would like to be able to index all in one case. Than...
Hello Everybody, I wanted to let you all know that as of April 9, 2018, eDiscovery Platform 8.3 CHF4 has been released eDiscovery Platform 8.3 CHF4 Release https://www.veritas.com/support/en_US/article.100042225 This release addresses several issues ...
Hello Everybody, I wanted to let you all know that as of March 29, 2018, MySQL 5.6.39 Upgrade for eDiscovery Platform 8.3 and 9.0 has been released MySQL Upgrade for eDiscovery Platform 8.3 / 9.0 https://www.veritas.com/support/en_US/article.100034...
As Clearwell platforms start to pop-up all over our agency, more and more tough security questions come up about our servers and their data (SQL data for instance). One looming question is can eDiscovery use TDE, Transparent Data Encryption? Will it ...
