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eDiscovery Platform

Discussion Posts

Header-Based Authentication

The SysAdmin guide is very light on details around header-based authentication. When I enable HBA, I receive the error message on the login page "You are not an authorized Clearwell user. Please contact your Clearwell administrator for assistance." w...

Suppress auto-redaction

Dear all,We are redacting emails in Veritas eDiscovery Platform and would like to suppress the automatic redacting of redacted terms across the document. E.g., if we redact "John" in a list of bank clients as this is part of a client name, Veritas au...

Clearwell Activity report

Is it possible to get an activity report for a particular case that shows the total tagged by each individual?  I do have an activity report but it shows 1,1,1,1, etc instead of giving me a total.  These users worked for several months so being able ...

Resolved! What happens after IE 11?

IE 11 is the last version of Internet Explorer. What is the plan for Clearwell after IE 11 support ceases?  I have been inquiring as to when Clearwell will receive multi-browser support and the answer was always "the next version".  Same answer for f...

Email headers in Clearwell Review

We would like to make email headers (same as internet headers in Outlook - Message Properties) available under Clearwell case review. We are not interested in searching headers at this point, just to make them available to our case reviewers.I have a...

Ali_G by Level 4
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exchange server

Hi all. What format does the exchange server need to be in for Clearwell to process it or does it need to be PSTs only? ~Thanks

Header-Based Authentication Help

We are attempting to user header-based authentication for SSO purposes. The Admin Guide indicates which properties to set in order to enable this feature. However, there is no documentation on what attributes need to be passed from the reverse-proxy ...

Searching Live Mailboxes o365

Looking at Ediscovery platform over and above the enterpirse vaultAnd wanting to know without archiving a mailbox and enabling journallingCan the ediscovery platform search through the live mailbox on-premise or in office365

Outlook contact details missing

Hi,I have come across an issue with Outlook Contacts in Clearwell 8.1.1All details are shown in the contact when added to Clearwell but no details are visible when viewed within Clearwell. However, if the relevant contact is exported and viewed again...

Indexer document count exceeded the maximum allowed limit

Is there a way in Clearwell to increase the 10 million documents limit for indexing? We have bunch of PST files I am trying to index and there are about 30 million documents in them. If possible, I would like to be able to index all in one case. Than...

Ali_G by Level 4
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eDiscovery Platform 8.3 Cumulative Hotfix 4 Release

Hello Everybody, I wanted to let you all know that as of April 9, 2018, eDiscovery Platform 8.3 CHF4 has been released eDiscovery Platform 8.3 CHF4 Release This release addresses several issues ...

JimmyClearwell by Level 5
Employee Accredited Certified
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MySQL 5.6.39 Upgrade for eDiscovery Platform 8.3 and 9.0

Hello Everybody,  I wanted to let you all know that as of March 29, 2018, MySQL 5.6.39 Upgrade for eDiscovery Platform 8.3 and 9.0 has been released MySQL Upgrade for eDiscovery Platform 8.3 / 9.0

JimmyClearwell by Level 5
Employee Accredited Certified
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Resolved! Transparent Data Protection (TDE)

As Clearwell platforms start to pop-up all over our agency, more and more tough security questions come up about our servers and their data (SQL data for instance). One looming question is can eDiscovery use TDE, Transparent Data Encryption? Will it ...