Hello Everybody, I wanted to let you all know that as of March 11, 2018, eDiscovery Platform 9.0.1 has been released eDiscovery Platform 9.0.1 http://www.veritas.com/docs/100041628. This release addresses several issues in the Infrastructure, Syst...
Some of our users are complaining Clearwell is running slow on their computers. I did a test, on my laptop I am getting the following results: Logging onto Clearwell: 3 seconds (clicking signing in to dashboard)From an employee list record to all ca...
Hi AllI am using version 8.3 hotfix 3 and have processed some psts a number of days ago. I am now trying to add more psts but it isn't working. IS there a different process I should be following to add additional PSTs? Thanks
Hi,Is there a way to do a selective restore of collections? I want to move some cases from one Instance of eDP9 to another. I can restore a case fine to the new server, but collections seems to be an 'all or nothing' thing. What I want to be able ...
Is there a way to clear the red processing error status of loose files directory scan in sources and processing tab? This happens time to time when we process a folder with PST files in it and Clearwell displays a red error for loose files. In the ex...
Hi, we have a clearwell ediscovery 8.1.1 implementation and the administrator has left leaving us with no credentials. Can someone provide the default admin credentials or advise how these can be reset?Thanks
Hello Everyone This is for Clearwell 8.3 CHF2 and I have a few questions regarding "last indexed" date for processed PST files. Is there a reason behind the 12/31/30826 16:00:00 time stamp? Could this be due to PST type, size or corruption? Has anyon...
Hi allSomehow my shortcuts to the commander and utility have become corrupted and the location they link to is not what it should be.What is the file path of each of these so that I can recreate my shortcuts? I use v8.3.ThanksDan
Does anyone know if it is possible to change the font on the system-generated "sign off" text of a Legal Hold Distribution e-mail?The language around the specifics of the Hold (that is created by our team) is fully customizable and changeable, of cou...
Hi,Our company purchased a Clearwell Appliance a couple years back which came on a Dell System with eDiscovery Platform version 7.1.4. I have gone through a few upgrades and now have recently upgraded to version 9.0. I tried to install the Enterpri...
Hello Everybody, I am excited and proud to announce the General Availability of eDiscovery Platform 9.0 as of December 22, 2017. This is a major release that incorporates many significant feature, product and security enhancements, improvements and f...
Hello Everybody, I wanted to let you all know that as of December 17, 2017, eDiscovery Platform 8.2 CHF8 has been released eDiscovery Platform 8.2 CHF8 Release https://www.veritas.com/support/en_US/article.100041291 This cumulative hotfix contains s...
Which design will give a better performance, Distributed Architecture or Clusterd? We currently run 140 - 150 active cases, daily searches and processing. We have 1 master server and 2 additional nodes.
wanted to know if there is a way in Clearwell v 8.1.1R1 to just turn off a case so that users or case user admin profiles cant login to or see the case. I can disable logins under processing | settings and that works for regular case users (non admi...
Hello Everybody, I wanted to let you all know that as of October 2, 2017, eDiscovery Platform 8.3 CHF3 has been released eDiscovery Platform 8.3 CHF3 Release https://www.veritas.com/support/en_US/article.000128033. Besides a good many fixes, this rel...
Hi All,Can we do discovery for structured database using E-Discovery.Regards,Alam
Hello Everybody, I wanted to let you all know that as of November 6, 2017, eDiscovery Platform 8.1.1 CHF10 has been released eDiscovery Platform 8.1.1 CHF10 Release https://www.veritas.com/support/en_US/article.100040644 This release contains a good ...
Hello All, Please join our Veritas eDiscovery Platform Solution Update on October 31st and November 1st with your hosts Mat Beer @matbeer and Aayush Jain @AayushJain to learn about the improved performance, security and resiliency features of the eDi...
Hello Everybody, I wanted to let you all know that as of October 2, 2017, eDiscovery Platform 8.3 CHF2 has been released eDiscovery Platform 8.3 CHF2 Release https://www.veritas.com/support/en_US/article.000128033. Besides a good many fixes, this rel...
MorningWe are updating our desktops to Windows 10, and from what I can gather, I need to obtain version 8.3 of the Clearwell Native Viewer Active X control do deploy to these workstations.Our firm is not a Veritas customer, which I made clear at the ...
