I’m pleased to announce our third II TEC podcast is now available; “Episode 3 - The Benefits of using eDiscovery Platform Transparent Predictive Coding”In this episode, Liam Finn (II TEC eDP TFE) talks to Andre Steyn about eDiscovery Platform Transpa...
Today we are excited to announce the new and improved Veritas eDiscovery Exchange. This award-winning app ensures you stay up-do-date with all of the best eDiscovery and Information Governance news. We completely redesigned the app to focus on two ke...
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Hi all Following fast on the heels of our 1st episode (which is about EV SMTP archiving vs. Exchange Journaling), I’m pleased to announce our second Veritas Information Intelligence podcast is now available. For this 2nd episode, Andre Steyn (one ...
I am attempting to install Clearwell 8.2 on Windows Server 2012. I get to a point in the installation whereby it states that it is recreating database, please wait. It appears to sit there for a long period of time and not doing anything. Is this ...
I am attempting to install Clearwell 8.2 on Windows Server 2012 and getting an error message that the install failes. Error message is: b install-services failed. Run it manually in D:\CW\V82. If Firewall should be enabled, run "b -x32 firewall d...
Im trying to upgrade to 8.1.1 eventually but inorder to get there I need to go to 7.1.3 then to 8.1 etc.... My PROBLEM is that when I try the upgrade from 7.1.2 to 7.1.3 I click on the setup program for 7.1.3 and I get the following message right aw...
Can someone list the steps on how I can perform the following in CW 7.1.2 We had our Clearwell Load files for each case loaded into Relativity but I need do a export of the Tag stuff/info out of clearwell so it can be overlayed in relativity. Ca...
Admittedly, this may be a stupid question. I was recently tasked with updating/using a Clearwell appliance for which no one has any of the passwords (including the Windows Server 2008 R2 password). Any help with this would be appreciated. Thanks!
Hi I am running a number of collections and sets and have an issue with the sets part. The sets are excluding a large amount of files from the collection, example in one is the collection returns 100,081 search hits and the corresponding set exclude...
Hello Has anyone seen the following Clearwell error exceptions from a production Export? com.teneo.esa.production.job.ProductionJobException: [#416227] Production job failed with exception: com.teneo.esa.production.job.ProductionJobException:...
Does anyone know how to configure eDiscovery platform (formerly know as Clearwell) for multiple forests. I can only find where to identify the GC for the ldap, but one GC won't work for the additional forest. Thoughts?
At the system level, how do you define the directory that will contain Legal Hold archives? Once a legal hold is created, how do you change it's archive directory?
I rec'd this error when I review the document in Native mode: Content processor error - com.teneo.esa.imaging.ImagingRetrievalException: [#670201] "Imaging retrieval failed [#170001] Retriever error: [#170001] Retriever error: Retrieved file not foun...
After the 8.0 upgrade, our organization has used a workaround for the error relating to the HTML editor. Since we can't copy and paste directly from Word, as it returns the "Length of the notice body has exceeded the maximum limit of 13000 character...
We need to delete and better manage our Legal Hold Templates. How can we get rid of Legal Hold Templates that we no longer use and no longer want our Paralegals to have access to? Can we change the name of an existing Legal Hold Template?
Hi, symantec currently releases a list of approved patches for the eDiscovery appliances for the following OSses: win2k3, win2k8, win2k8R2 Clearwell eDiscovery Platform 8.1.1 now supports win2k12R2 as OS platform. When will symantec release an app...
Does Clearwell effectively de-dupe a series of conversations that build on each other via Lync 2013/Outlook? For example, if I've started a chat with someone, then we go idle for 10 minutes, the conversation is saved in my Outlook Conversation Histo...
Hi, I am adding a collection to a case and the total hits and collected items in the collection results of the job log are not the same, and it is saying zero items errored. ie: 14,515 total hits, 14,505 items collected, 0 errors. I would be expect...
Hello! I am trying to determine what the default user/pass for clearwell is. Can anyone assist? Thanks, Aaron
Hello. I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1). I have two questions: 1) What are the hardware requirements for 8.1? We do not have a Clearwell applicance. 2) Do I have to purchase a license for Office 201...
