Hi there - I am currently looking to build some custom SQL queries against the CA database but am struggling to understand the various tables and their relationships. Is anyone aware of where I can find a data relationship diagram, CA data model sch...
Hi, As per the administrator's guide for Compliance Accelerator, one must use double quotation marks when adding phrases to hotwords. Can I use wildcard words when adding a phrase to the hotwords? For example if I want to add the following phrase t...
I am trying to use Compliance Accelerator to search user's mailbox archives. I created a new department and marked the Mailbox Archive as searchable. I gave the ev account all the nessecary roles on the department. However when I create a search it d...
I installed and configured CA 10.0.4. I created a couple searches under the application tab but they are not showing up under the Monitor tab. I created a daily search with a schedule and it hasn't done anything. Io also created an immediate search t...
I recently installed and configured Compliance Accelerator 9.0.4 but I need to get reporting up and running. When I go to the reporting tab it says "Disconnected from report server". I'm assuming I need to install SQL Reporting services. I was hoping...
I installed Compliance Accelerator and I created a new search under the Application Tab and let it run and it finished successfully. However when I go to the Review tab it says "No Items Avaliable" so I'm wondering what I'm missing...
Hi All, I think I might have missed a crucial step here in configuring CA. I am trying to assign a role and I am getting no users and groups available as per the screen shot. Any idea on this?
Hi All, Hoping someone here can shed some insight on a couple items our compliance department want cleared up. a. Delete the large test pool of open items on our enterprise vault? b. Can we flag or whitelist addresses? c. Can less ...
Hi, New to CA, but not EV. Planning an installation for a large customer with EV and Exchange in 3 geographically seperate locations\datacenters. Not sure yet if we'll have journal archiving in all 3 sites, but there will be in at least one. EV archv...
I upated Enterprise Vault 9.0 to 9.0 SP4 last night. I then updated Compliance accelerator as well. Now when I try to login from the Compliance Accelerator Client I receive a message that says "Cannot connect to server - The server is in the process ...
I have a user who needs to export a selection of email for an auditor. That or provide them access to compliance accelerator to do their own review. I'd much rather just be able to export a collection of emails. Can anyone provide me some instruction...
When a CA user tries to open some attachments (not all) they recieve this error. It doesn't happen every time the user tries to open attachments but it happens enough to be an issue. I'm hoping someone can point me in the right direction. Failed to...
I have someone who is complaining that Compliance Accelerator isn't showing all the results it should when they search for email. I was told by someone else that Compliance Accelerator is actually designed to only show a random sampling. That person ...
I have a client who has an issue with Compliance Accelerator. I have posted the summary of their issue below. The summary of the problem is this: It looks like we are getting a random sampling of emails to review but there is no way for...
Upgraded a couple months ago from CA 7.5 to CA 8 - as an upgrade(?). Lots of downtime and fustration ever since.... journeling connector repeatedly failing, nightly Hot Word searches stopped working, Research selection of users not working.... ...
Woof: End -User Question. Is there a way to search within a review set? If I have lets say 2500 e-mail creating 50 pages pages of captured e-mail, can I somehow select ALL 50 pages or that particular search folder for a second search? Example - co...
For Compliance Accelerator (CA), when a search is run, I often end up with 30-40% of the review set being from a few e-mail news groups. While I don't want to block them as spam/junk mail from the employee mailboxes, is there a way to identify to CA...
