When trying to run reports in Compliance Accelerator I am getting Event ID 405 APP AS - Customer ID: 7 - An error occurred retrieving the report snapshots. System.FormatException: String was not recognized as a valid DateTime. at System.DateTim...
Since upgrading to 10.0.4 we have started to see issues when running searches in Compliance Accelerator. The searches never complete, but there are no errors as such in the CA console. We are seeing these errors in the eventlogs on the CA server. ...
I upgraded CA and DA to 10.0.4 and all was well and then upgraded Enterprise Vault to 10.0.4. Though the accelerator service starts I get errors when the client attempts to retrieve instances A problem occured while retrieving the list of instances ...
We are trying to get our remote email reviewers to review emails by using the compliance accelerator client via Citrix. All in all it seems to work fine with the exception of opening .pdf files. When opening a .pdf file we get the following error T...
Upgraded EV and CA from 9 SP2 to 10 SP4 (via the approved upgrade paths. Now, when trying to connect to evbaadmin on the CA server, get the error cannot connect to server. (and the Configuration DB and the Customer Databases were upgraded at each ste...
I'm getting fussed at from my Security Group. The ADsynchronizer is putting over 500 events in the Security Event log: Any ideas on resolving this? Failed Login event for prod\evadmin on (Domain Controller) %NICWIN-4-Security_4625_Microsoft-Windows-S...
We are using EV 10 and CA 10, I dont know, If I use the service account to manul search(i.e immedaitely), it will run very fast and no issue. But If I schedule search, although I see all index are finished when search detail. But in the monitor tab, ...
We are just upgrade EV & CA 8 to EV , CA 10 EV Server name: EVMA01 EV DNS Alais: EVCNAME CA Server Name: EVCA01 in the dtrace , we saw the CA is trying to connect the EVCNAME and said cannot connect directory service. however, pointing to the CNAME w...
I have been working on my company's billing computer for the last few months and have never had an issue with it. However, for the last week or so I have not been able to open up anything that was encrypted. It keeps on giving me the following error:...
I upated Enterprise Vault 9.0 to 9.0 SP4 last night. I then updated Compliance accelerator as well. Now when I try to login from the Compliance Accelerator Client I receive a message that says "Cannot connect to server - The server is in the process ...
When a CA user tries to open some attachments (not all) they recieve this error. It doesn't happen every time the user tries to open attachments but it happens enough to be an issue. I'm hoping someone can point me in the right direction. Failed to...
I'm having an issue with a client machine using Lotus Notes. They are running Compliance Accelerator but when they try to view original documents they reseive an error. Using Compliance Accelerator 9 they can view items but could not view original it...
Hello, Odd error, when i try and view reports using compliance accelerator it gives a 404 error, but that's because it's accessing the report using localhost as a servername. Where is the config file that i need to change to point it to the correc...
Upgraded a couple months ago from CA 7.5 to CA 8 - as an upgrade(?). Lots of downtime and fustration ever since.... journeling connector repeatedly failing, nightly Hot Word searches stopped working, Research selection of users not working.... ...
