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Discussion Posts

CA Database Schema - SQL Querying

Hi there - I am currently looking to build some custom SQL queries against the CA database but am struggling to understand the various tables and their relationships. Is anyone aware of where I can find a data relationship diagram, CA data model sch...

Resolved! Compliance Accelerator with Mailbox Archiving

I am trying to use Compliance Accelerator to search user's mailbox archives. I created a new department and marked the Mailbox Archive as searchable. I gave the ev account all the nessecary roles on the department. However when I create a search it d...

Baron164 by Level 6
Partner Accredited
  • 1520 Views
  • 2 replies
  • 0 kudos

Resolved! CA Unable to modify a search thats setup

We are running CA 10.0.4 and have searches setup on a daily schedule to collect the emails against the hotword for the compliance team to review.    They have started providing email addresses to block, so i can see we need to do this under the freef...

allanh1 by Level 3
  • 1000 Views
  • 3 replies
  • 0 kudos

Resolved! CA - Random Caputre Question

I was wondering if there was a way to change the way CA caputres emails.   Here is our problem. Ex. I send an email to a distrubition list which has 20+ employees in our department and a couple outside clients are on the email as well.  This email is...

Voine by Level 4
  • 1166 Views
  • 8 replies
  • 1 kudos

Resolved! EV Compliance Accelerator questions

Hi All,    Hoping someone here can shed some insight on a couple items our compliance department want cleared up. a.      Delete the large test pool of open items on our enterprise vault? b.      Can we flag or whitelist addresses?  c.      Can less ...

NM_Tech by Not applicable
  • 1023 Views
  • 3 replies
  • 0 kudos

Resolved! Outbound mail searches

When I create an outbound mail search I am getting large numbers of hits that only have internal email addresses.  I do however have various email addreseses inside the organization, ie.  acme.net / acmeglobal.net / otheracme.net, etc... How can I co...

WiTSend by Level 6
Partner
  • 368 Views
  • 1 replies
  • 0 kudos

Resolved! Compliance Accelerator Random Results

I have someone who is complaining that Compliance Accelerator isn't showing all the results it should when they search for email. I was told by someone else that Compliance Accelerator is actually designed to only show a random sampling. That person ...

Baron164 by Level 6
Partner Accredited
  • 893 Views
  • 11 replies
  • 0 kudos

Resolved! Journaling Connector not working at all...

Hello EV Gurus, I have a client that is running EV 8.0 Sp2, and his journaling connector has never worked.  I had him take out the reg entry to "disable Journalling Connector", so it should be enabled.  He has it set up to capture 100%, but picks...