I am trying to use Compliance Accelerator to search user's mailbox archives. I created a new department and marked the Mailbox Archive as searchable. I gave the ev account all the nessecary roles on the department. However when I create a search it d...
I installed and configured CA 10.0.4. I created a couple searches under the application tab but they are not showing up under the Monitor tab. I created a daily search with a schedule and it hasn't done anything. Io also created an immediate search t...
Is there a way within CA to display "sent on behalf" of information within a search review? I know DA has a way to do this, but have not had any success with CA
Hi, we would like to begin using Office365 Lync and are trying to find a solution that will archive the IM messages....does Symantec have a solution that can do this? Thanks
I just found about ACE - Is their a cost for ACE ? Are you able to send me some docuumentation on it and cost if possible ? Basically we wouild like to exclude some emails from sampling... Current CA V 9.0.2
I upgraded CA and DA to 10.0.4 and all was well and then upgraded Enterprise Vault to 10.0.4. Though the accelerator service starts I get errors when the client attempts to retrieve instances A problem occured while retrieving the list of instances ...
We are creating a new Customer Database but want to keep the old DB for historic\audit reasons. How can we ensure once we create the new DB and import the employees\departemnts that all new emails from random capturing wil go only to the new DB ? Do ...
Hi. I wanted to know if it was possible to run a report on everyone that has delegate access in Complaince Accelerator. Can someone point me to what table will have this info ? I would like to run the report in SQL...
CA installed and configured (Customer DB exists, added the domain, event log shows synch'd) The CA client opens (runnig as the service account) cannot add users (Home, add role assignment) The dialog box opens, but is disabled.
I recently installed and configured Compliance Accelerator 9.0.4 but I need to get reporting up and running. When I go to the reporting tab it says "Disconnected from report server". I'm assuming I need to install SQL Reporting services. I was hoping...
I have a client who is new to using Compliance Accelerator and is looking for some training material. Can someone point me to some online training material, a book, or even Symantec classes? They are currently using CA 9.0.4 if that makes a differenc...
I installed Compliance Accelerator and I created a new search under the Application Tab and let it run and it finished successfully. However when I go to the Review tab it says "No Items Avaliable" so I'm wondering what I'm missing...
Regulators will request evidence of email supervision. Specifically requested is: email and attachmentsreviewerdate of the reviewreviewer comments While a "Printable Version" of 1-10 messages may be printed from the Review Pane of CA containing this...
When viewing items in CA Review, the list may be grouped by Subject. What is the order or hierarchy for the grouping? Specifically, unique characters astrisk (*), forward slash or oblique (/), bracket ([ or ]), brace ({ or }) or hypen (-). Thank y...
We are running CA 10.0.4 and have searches setup on a daily schedule to collect the emails against the hotword for the compliance team to review. They have started providing email addresses to block, so i can see we need to do this under the freef...
Our firm performs scheduled and immediate key word searches (no guaranteed sample or random sample). Which CA report provides total messages monitored employee sent and total messages sampled? Thank you.
Is there documentation for the drilldown report within "Message Stats Summary"? The drilldown report reads "Employee Journaled Message Stats Summary". Specifically, I cannot reconcile the counts within "Received" and "Sent". Thank you.
Regarding the xml files that are found in the directory Enterprise Vault Business Accelerator\SearchResults\evbacompliance; can those be deleted without issue.
Hi All, I think I might have missed a crucial step here in configuring CA. I am trying to assign a role and I am getting no users and groups available as per the screen shot. Any idea on this?
I've read through some of the DCS Implementation Guide but would appreciate confirmation of what I think to be true. The only reason we wish to use the product is to classify certain users' emails so they can then be excluded from certain searches. ...
