Hi there - I am currently looking to build some custom SQL queries against the CA database but am struggling to understand the various tables and their relationships. Is anyone aware of where I can find a data relationship diagram, CA data model sch...
Hi, One of user needs to access a research folder created by co-worker who already left the company.Even with administrator permission, we are not able to access the role assignment tab to change the permission.As far as I know, only the folder owne...
Is it possible to apply a "based on search" to all nested departments? We have elected to structure our Departments by sales channel with nested departments by manager within the channel. Generally, each nested department contains the same search c...
Hi , I have a requirement to prepare a report on total no of items reviewed, pending and questioned for one employee in compliance accelerator. I checked the inbuilt CA report " Evidence of exchange(internal) review by employee " , but it displays ...
Hey. The standard CA reports are pretty useful, but I'm wondering it it's possible to create a custom report or modify an existing one. Specifically, I'm inerested in "Monitored IDs by Department". That report only includes messages from random samp...
Hello. I'd like to run a random sample search which will return a minimum of 1 message per employee while also permitting a configurable item cap. From the documentation, neither a guaranteed sample nor a statistical sample meet my requirements. - ...
Hi, As per the administrator's guide for Compliance Accelerator, one must use double quotation marks when adding phrases to hotwords. Can I use wildcard words when adding a phrase to the hotwords? For example if I want to add the following phrase t...
Specific to a department and search within a department in CA, how can the created date of each be ascertained? Thank you.
Hi I have scheduled searches that looks they were never kicked off that users want to delete. For example., the one highlighted below - not enabled, never run. Users don't want these kinds of seaches cluttering the screen. thanks!
Hi I want to pull details of specific unaccepted searches in CA. Specifcally I want the email address of the From and To recipients. I have this query which gives me everything except email addresses. Is this data stored in the CA databease? Thanks...
In July we upgraded our EV\CA environment to 10.4. Since that time, we have not been able to get our employee accounts to synchronize with AD. The last time they did was a few hours before the upgrade. Employee groups that point to an AD group synch ...
Hi EV 9.0.2 and 10.0.4 I need a solution to filter out SPAM in CA. I understand there are 3rd party solution, or custom filtering can be used, or DCS, etc. A novel proposal is to use the Outlook Rules Wizard to delete SPAM as they arrive into the...
I am looking for a report that lists all active searches for each department. Does this exist? Thank you.
We have a number of departments and searches and in one particular department the search for hotwords always produces 0 hits. Searches for attachments and external (named) recipients works fine. After some testing, I’ve narrowed the problem down ...
Hi All, I migrated my SQL server 2 weeks back all is working fine except the reporting feature in CA, when users try to run the report it fails and gives error. The current action cannot be completed.The user data source credentials do not meet the...
2 days back i migrated my SQL server from old to new hardware and hence had to reconfigure the Journaling infra Compliance Accelerator / Discovery Accelerator Server. Everything looks fine until today morning i noticed that in CA/DA client under rep...
Is it possible to perform a CA search and use the time of the message as a search criteria? Thank you.
Hi (CA 9.0.2 and 10.0.3) Is there any auditing of events in CA? Interested in audit trails for Search percentage changes – department levelLexicon changes – application level and department level Ideally want to see an audit trail containing nam...
Hi All, Need your expert advice i am planning to move my CA\DA Journaling Database to new SQL server and i want to plan for re-configuration of the EV application side. Below is what i have a high level plan 1) Move SQL DB to new server (this wil...
I am trying to use Compliance Accelerator to search user's mailbox archives. I created a new department and marked the Mailbox Archive as searchable. I gave the ev account all the nessecary roles on the department. However when I create a search it d...
