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Discussion Posts

CA Database Schema - SQL Querying

Hi there - I am currently looking to build some custom SQL queries against the CA database but am struggling to understand the various tables and their relationships. Is anyone aware of where I can find a data relationship diagram, CA data model sch...

Resolved! Compliance Accelerator Training Material

I have a client who is new to using Compliance Accelerator and is looking for some training material. Can someone point me to some online training material, a book, or even Symantec classes? They are currently using CA 9.0.4 if that makes a differenc...

Baron164 by Level 6
Partner Accredited
  • 692 Views
  • 2 replies
  • 0 kudos

Resolved! Compliance Accelerator Export

I have a user who needs to export a selection of email for an auditor. That or provide them access to compliance accelerator to do their own review. I'd much rather just be able to export a collection of emails. Can anyone provide me some instruction...

Baron164 by Level 6
Partner Accredited
  • 502 Views
  • 2 replies
  • 0 kudos

Resolved! Compliance Accelerator cannot open attachments

When a CA user tries to open some attachments (not all) they recieve this error. It doesn't happen every time the user tries to open attachments but it happens enough to be an issue. I'm hoping someone can point me in the right direction. Failed to...

Baron164 by Level 6
Partner Accredited
  • 854 Views
  • 7 replies
  • 0 kudos

Resolved! Compliance Accelerator Random Results

I have someone who is complaining that Compliance Accelerator isn't showing all the results it should when they search for email. I was told by someone else that Compliance Accelerator is actually designed to only show a random sampling. That person ...

Baron164 by Level 6
Partner Accredited
  • 938 Views
  • 11 replies
  • 0 kudos