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Desktop and Laptop Option
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Discussion Posts

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by Moderator
Employee Accredited Certified
  • 3306 Views
  • 7 replies
  • 7 kudos

Resolved! Unable to connect to DLO Media Server using Mac

Hi I am getting the below message when launching DLO from a Mac which is joined to the domain:      Unable to connect to Media Server. Either you are not connected to the network or te Server it not      responding. DLO need to be able to contact ...

smithj by Level 6
  • 3369 Views
  • 7 replies
  • 2 kudos

Dlo7.6.1 agents stopping randomly

Hello I have a customer with 150 machines running the Dlo agents. Now and then some of the agents stop doing their job and he needs to restart them. He gets alerts concerning licenses problems. I have gathers the logs from his Dlo server with DloG...

DLO 7.5 local profile issue

Hi All, For some unknown reason this morning the DLO agents have decided thaty they want to backup the local profiles for all users that have ever logged onto the device (As below) rather than just the current logged in user. I am currently unable t...

DLO Storage Migration

Hi What is the fastest way to migrate user NUDFs from one location to another? We want to migrate from a NetApp filer to cDOT storage. I have tried this out before where the DLO server is based in California and I had to migrate users from Minnesot...

smithj by Level 6
  • 781 Views
  • 4 replies
  • 0 kudos

Issue running DLO 7.6 SP1 Agent on Mac

Hi We have several Macs in our company which are not connected to our domain. So, we use a local account on the Mac and then use a VPN client to connect to domain resources using a domain account. We have just recently upgraded a test DLO server to ...

smithj by Level 6
  • 1244 Views
  • 5 replies
  • 0 kudos

Resolved! Email notifications on DLO 7.6

Hi Has there been any fix for the email notification issue in the below article? https://support.symantec.com/en_US/article.TECH228558.html I had this issue with DLO 7.5 and upgraded to DLO 7.6 hoping that it might fix it, but it's still the same ...

smithj by Level 6
  • 782 Views
  • 3 replies
  • 0 kudos

Communications with the DLO services are down

Hi I'm getting the following message after installing the DLO 7.0 console on a windows 2008 server.        Communications with the DLO services are down. Check to see if        DLO services are running on 'DLOServer' This happens when I try to l...

smithj by Level 6
  • 3599 Views
  • 6 replies
  • 0 kudos

Setting up separate test DLO server

Hi I want to upgrade our current DLO console and agents to version 7.6. Before I do this, I would like to set up a test server (TestDLO) that would replicate our current server (LiveDLO) and carry out an upgrade on this server (TestDLO) with about 3...

smithj by Level 6
  • 682 Views
  • 7 replies
  • 0 kudos

Symantec DLO

Hi, Just I want to know that One is customer who have 30 Desktop & laptop computer in their orginzationn,But IT person want to use Symantec Dlo for backup purpose,But there is one problem each computer is not member of Domain. What I want ,is there...

support46 by Level 3
Partner Accredited
  • 644 Views
  • 1 replies
  • 0 kudos

Runtime Error! - Abnormal program termination

Hi We have a user who is getting the attached error when he launches Symantec DLO. This started happening since the user was given a new username and logged into the same computer with the new username. Here is what we have done so far to try and ...

smithj by Level 6
  • 647 Views
  • 3 replies
  • 0 kudos

Documents folders gone from all profiles on DLO

Hi I've got about 20 different user profiles on the DLO console, all set up to backup the Documents, Desktop and Favorites folders. This has been working fine for years and I just checked it today and the Documents folder has been removed from all ...

smithj by Level 6
  • 684 Views
  • 6 replies
  • 0 kudos

DLO 7.5 Agent Error

Dear All, After installing Symantec DLO7.5 SP1 agent to client agent through remote install, while open the DLO client it showing some error. Kindly provide solution for this issue. Regards Sakthi