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Desktop and Laptop Option
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Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by • Moderator
Employee Accredited Certified
  • 3334 Views
  • 7 replies
  • 7 kudos

User stuck in Delete Pending state

Hi I have a user that I'm trying to delete and they're stuck in "Delete Pending" state for the last few days. I am in the process of deleting many users and had to manually delete some NUDFs to complete this task more quickly. This user is the las...

smithj by • Level 6
  • 1869 Views
  • 8 replies
  • 2 kudos

Resolved! Users unable to launch DLO after domain name change

Hi We changeed a domain name from domainA to domainB. Users on domainA have been deleted from the DLO console and re-added to domainB. Users then logon to their systems with the domainB credentials and when the DLO agent launches, it give the follow...

smithj by • Level 6
  • 741 Views
  • 2 replies
  • 2 kudos

DLO Upgrade from 7.5 to 7.6 with clients on 7.0

Hi I plan on upgrading my DLO console to 7.6 shortly and was wondering if this would impact the clients in anyway? Previously I upgraded clients to 7.5 along with the console, but Dedupe, even though it was disabled, was causing a high amount of IO...

smithj by • Level 6
  • 588 Views
  • 4 replies
  • 0 kudos

Resolved! About DLO configuration

Hi, I am planning to implement DLO to backup laptop. Since DLO agent will be installed in laptop, I have few questions to ask: 1) Can laptop client control backup schedule ?  2) Or it like BE agnet, all schedule control by DLO server ? 3) Avai...

El agente de DLO no puede iniciar

Al intentar instalar manualmente el agente en cada cliente me sale este error a menos que lo ejecute con el administrador de la consola, que es administrador de dominio. Pero al ejecutarlo con ese usuario, me respalda el perfil de ese usuario y no de...

Resolved! DLO 7.6 License expiration error

Hi,   I have an error on some users saying that DLO License expired. Is the same error that is on this support case: https://www-secure.symantec.com/connect/forums/symantec-dlo-license-has-expired   So, the solution is not acceptable because thi...

Maintenance Servers

Hi I was hoping someone could help me understand maintenance servers a little better, I've a few questions. 1) During the migration of users, what role does the maintenance server play? We have a maintenance server located at site1 and we are migra...

smithj by • Level 6
  • 677 Views
  • 10 replies
  • 0 kudos

DLO Mac client causes system stability issues

We have investigated deploying the DLO Mac client to our iMac/MacBook Pro population, and have run into some severe issues. I'm wondering how unique our experience might be, or if there's a solution that we should try in order to make DLO usable on t...

Either there is no default mail...

Hi, Since upgrading from Office 2007 to 2010, our users are now getting the message "Either there is no default mail client or the current mail client cannot fulfil the messaging request.  Please run Microsoft Outlook and set it as the default mail ...

Resolved! dlo 7.6 redirect restore of pst file error

hi, currently running dlo 7.6, and trying to restore a pst file from client1 backups, onto a location on client2. after running the restore, i get an message "either there is no default mail client or the current mail client cannot fulfill the meess...

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