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Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by • Moderator
Employee Accredited Certified
  • 3317 Views
  • 7 replies
  • 7 kudos

Respaldos DLO

Buenas tardes,   Trabajo con DLO 2010 R3, ¿se puede continuar el respaldo de información de un equipo después de una desconexión de red (junta, apagado de equipo, falla general)?   Muchas gracias.   Saluos!

lmayen by • Not applicable
  • 464 Views
  • 2 replies
  • 0 kudos

Communications with the DLO services are down

Hi I'm getting the following message after installing the DLO 7.0 console on a windows 2008 server.        Communications with the DLO services are down. Check to see if        DLO services are running on 'DLOServer' This happens when I try to l...

smithj by • Level 6
  • 3599 Views
  • 6 replies
  • 0 kudos

Backup entire Users folder

Hello, I was wondering if there was a way to either backup the entire Users folder on OS X or to be able to set a path variable like Windows. I am trying to backup OneDrive data that is placed under the user folder. I can easily specify a user direc...

Setting up separate test DLO server

Hi I want to upgrade our current DLO console and agents to version 7.6. Before I do this, I would like to set up a test server (TestDLO) that would replicate our current server (LiveDLO) and carry out an upgrade on this server (TestDLO) with about 3...

smithj by • Level 6
  • 682 Views
  • 7 replies
  • 0 kudos

Runtime Error! - Abnormal program termination

Hi We have a user who is getting the attached error when he launches Symantec DLO. This started happening since the user was given a new username and logged into the same computer with the new username. Here is what we have done so far to try and ...

smithj by • Level 6
  • 647 Views
  • 3 replies
  • 0 kudos

Documents folders gone from all profiles on DLO

Hi I've got about 20 different user profiles on the DLO console, all set up to backup the Documents, Desktop and Favorites folders. This has been working fine for years and I just checked it today and the Documents folder has been removed from all ...

smithj by • Level 6
  • 684 Views
  • 6 replies
  • 0 kudos

User stuck in Delete Pending state

Hi I have a user that I'm trying to delete and they're stuck in "Delete Pending" state for the last few days. I am in the process of deleting many users and had to manually delete some NUDFs to complete this task more quickly. This user is the las...

smithj by • Level 6
  • 1864 Views
  • 8 replies
  • 2 kudos

Resolved! Users unable to launch DLO after domain name change

Hi We changeed a domain name from domainA to domainB. Users on domainA have been deleted from the DLO console and re-added to domainB. Users then logon to their systems with the domainB credentials and when the DLO agent launches, it give the follow...

smithj by • Level 6
  • 738 Views
  • 2 replies
  • 2 kudos

DLO Upgrade from 7.5 to 7.6 with clients on 7.0

Hi I plan on upgrading my DLO console to 7.6 shortly and was wondering if this would impact the clients in anyway? Previously I upgraded clients to 7.5 along with the console, but Dedupe, even though it was disabled, was causing a high amount of IO...

smithj by • Level 6
  • 588 Views
  • 4 replies
  • 0 kudos

About DLO configuration

Hi, 1) Can I hide task "Open file" in DLO agent ? Since doesn't want user to run backed up file directly from storage. 2) If backup failure, any alert will be shown to client ? 3) Can administrator check which backup job is failure in DLO server ?...

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