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Discussion Posts

Discovery Accelerator 11 Search

Hello all, Hoping someone can help me with what is probably some pretty simple questions? Started looking at the Discovery Accelerator 10 Best Practice search guide (did they update anything in 11 that would be different) and trying to make sure ...

EA11 by Not applicable
  • 938 Views
  • 1 replies
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DA Searches not finishing?

i have some DA searches that have the status bars at the very end and have been like that for weeks. never had this issue before. i look at the "Top 2000 hits by archive" and see a lot of them are stuck on "Processing" and that happens after "Searchi...

VersEV1 by Level 4
  • 1269 Views
  • 2 replies
  • 0 kudos

Resolved! Placing Legal Holds Manually

Has anyone ever placed legal holds manaully on holdsaveset?   Say you set legal holds for DA database:   select * from tblLegalHoldSummaries where CaseID = 1 update tblIntDiscoveredItems set LegalStatus = 426 where CaseId = 1 and LegalStatus = 4...

VersEV1 by Level 4
  • 993 Views
  • 1 replies
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Resolved! How to audit Discovery Accelerator ?

Hi Everybody, EV version is 11.0.1 If it is possible I would like to enable auditing for Discovery Accelerator. 5 years ago it was asked in forum discuss about this issue : https://www-secure.symantec.com/connect/forums/auditing-actions-taken-disc...

hbozan by Level 4
Partner Accredited
  • 5199 Views
  • 12 replies
  • 0 kudos

Resolved! DA v9: Email attachments not exporting

Hello, A client is using Discovery Accelerator version 9 and is encountering the following problem: When exporting custodial mailboxes as PST files, email attachments over a certain size are not included within the resulting PST file export.  There...

Resolved! Discovery accelerator cannot create Report

Hi, when i am creating a case report i got the below error, i am using the same ev user for DA server and Client: System.Web.Services.Protocols.SoapException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportPr...

Resolved! EV discovery accelerator

Hi All, kindly i need your help, i installed EV discovery accelerator 11, but am not able to connect to http://localhost/evbaadmin/, it give me the below error "You are viewing this site without administrator privileges. Run the browser as an Admin...

Idriss_Ali by Level 4
Partner
  • 3240 Views
  • 14 replies
  • 0 kudos

Resolved! export file system archiving searches

hello. thanks for the time and effort. I did a file system archive search and want to export the items.  however when i go to export> new > searches..the search is not listed in the drop down list.  is there something i am missing that else needs to...

goof717 by Level 5
  • 1074 Views
  • 2 replies
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Resolved! Discovery Accelerator 8 Search

Hello, I have to search and export all of a users email, xyz@abc.com, emails for the last 5 years but exclude about 40 names and domains from this search. Anyone know if there is a limit to how many names you can exclude from a search? I don't have ...

crisko855 by Not applicable
  • 917 Views
  • 2 replies
  • 0 kudos

Resolved! DA 11 no customer database update

Unfortunately I did not follow these instructions from the beginning. So I started to install a dedicated EV 11 server from the install media by using the install wizard. This server came on top to our 3 server environment with EV 10 (plus additional...

woelki by Level 4
  • 2647 Views
  • 7 replies
  • 0 kudos

Resolved! Search to/from a user but exclude one domain

Hello. I need to conduct a search for all emails to/from one user in our system but need to exclude emails to/from internal users. For example, I need all emails to/from John.Doe@domain.com (that's easy) but I need to exclude anything that was sent o...

Resolved! DA single search

is it any possiblites to do in a single search for below? All emails sent and received by "adam " containing the following word in the contents, subject or email address: Boat  

Resolved! Exporting and recreating split PST files

Hello, Using Discovery Accelerator 9, I've exported out a significant amount of email for a custodian (about 50GB).  I've selected to export as 'Original Type' and to encapsulate in a PST format.  Doing this, I've run across a couple of questions th...

Format of displaying Receiver / Sender in DA

The problem is: The format of email address that displaying in Discovery Accelerator  is: "<Name Surname> email". For example, "Serhii Kohan skohan@example.com".  If the Last Name is not specified, the EV in the search results in the FROM: or TO: f...

KohanS by Level 2
Partner Accredited
  • 1507 Views
  • 5 replies
  • 0 kudos