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Discovery Accelerator
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Discussion Posts

Resolved! DA 11 no customer database update

Unfortunately I did not follow these instructions from the beginning. So I started to install a dedicated EV 11 server from the install media by using the install wizard. This server came on top to our 3 server environment with EV 10 (plus additional...

woelki by Level 4
  • 1739 Views
  • 7 replies
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Resolved! dsacls command not working

Hi all, We have Windows Server 2003 Domain Controllers, the Forest Functional level is also 2003; we have deployed Exchange 2010, and EV 10.0.4 into production. before we turn on Journal archiving and use Discovery Accelerator in production, we are ...

Export not completing from Discovery Accelerator

I am having a similar issue as described in this blog post from 2012. http://www.symantec.com/connect/forums/export-not-completing We are running DA on Windows 2012 VM, Enterprise Vault is also running on Windows 2012 VMs seperate from DA and the d...

Resolved! Prompt For Connection CA &DA

Hi    I need to connect DA with different instance and I am trying to set DA client manually. Currently it set as automatically, did the change on config file as TRUE but still its connecting automatically <add key="PromptForConnectionDetails" val...

RRAKESHK by Not applicable
  • 323 Views
  • 1 replies
  • 0 kudos

EVBAAdmin page does not load 500 error

It mentions the ISAPI (and we tried the solution for that) When running the browser as administrator, says you ar trying to run this pge on a server with UAC enabled.   Installation ran fine.  EV on same server works as do all the web pages (witho...

Resolved! Discovery Accelerator Database Connectivity Issue

I have an issue with an EV 9 environment. The client migrated databases to another SQL server over the weekend, and while the EV servers have been reconfigured without an issue, I have a problem with the Discovery Accelerator server. Firstly I could ...

AlanJ by Level 4
Partner Accredited Certified
  • 1592 Views
  • 8 replies
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Resolved! Cannot assign Case Roles in Discovery Accelerator

I have recently installed Discovery Accelerator in my existing Evault environment and I am unable to assign Case roles to users in the Accelerator client. I have the Discovery System Admin role and I can assign application roles to other users but I ...

Resolved! Searches in "to be paused" state

Hi, We recently moved servers and upgraded to 10.2.  There were 2 searches in progress at the time, and now they both are sitting in queue with the status of "To Be paused".  Neither the owner of the searches nor  the admin (me) can do anything to mo...

Resolved! Has anyone seen this on a DA9 SP4 -> DA10 SP1 Upgrade?

I did an upgrade from DA2007 SP6 -> DA9 SP4 -> DA10 SP1 When attempting to do the final service upgrade, it failed with APP AS - Customer ID: 0 - Failed to update database. System.Data.SqlClient.SqlException: Violation of UNIQUE KEY constraint 'IX_t...

JesusWept3 by Level 6
Partner Accredited Certified
  • 225 Views
  • 1 replies
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Resolved! Upgrading Discovery Accelerator not happening

Hi, We upgraded EV from 7.5 SP5 to 8.0 SP5. During this, found Discovery Accelerator is not supported for 7.5 SP5 to 8.0 SP5. Hence tried reinstalling DA but of no use. Getting "The instance 'EVBADiscovery' is currently unavailable; an administrator ...