Hi Running EV/CA/DA 9.0.2 Have a single EV SQL server, and a single CA/DA SQL server. SQL servers are 2008 R2 VMs, 4 CPU with 32GB of RAM. Planning on upping CPUs to 8GB. We've had some performance issues recently in the environmnent around CA an...
I am trying to construct a search that does the following: phrase1 or phrase2 or phrase3 and phrase4 or phrase5 or phrase6 and phrase7 or phrase8 or phrase9 Can I put each of these in seperate Content or Subject boxes with "any of" ...
Is there a minimum word size that DA must have to search on a word? I am searching on a 2 letter word and getting an excessive number of hits. Thanks scott
Has anyone seen or know how to resolve the above error? DA is installed on a Windows 2008 r2 box. Haven't found anything in google. Frequently when starting the client it fails to connect to the customer database with this error. Recently I did w...
It mentions the ISAPI (and we tried the solution for that) When running the browser as administrator, says you ar trying to run this pge on a server with UAC enabled. Installation ran fine. EV on same server works as do all the web pages (witho...
TCP Chimney, TCPIP Offload Engine (TOE) or TCP Segmentation Offload (TSO) will cause a transport-level error to be logged resulting in inaccurate hit counts for Accelerator searches Title of Tech Doc http://www.symantec.com/business/support/index?pa...
I need to conduct a search in DA 10.0 for emails sent to or from a long list of custodians, while excluding any to or from one external email address. I've tried many different approaches but can't get any that work. If I were to write it out as a s...
I need to know if I can have Compliance Accelerator and Discovery Accelerator using the same instance of SQL reporting services? I have 1 SQL server with SQL reporting services. I'm setting it up for CA but wanted to know if I need to install another...
Hi EV 9.0.2 Have some massive searches in DA (e.g. 26 million items) in a case that has "put items on Legal Hold" ticked. Accepting these results is taking too long. I want to safely stop accepting the results. Can I simply uncheck "put items on...
Just a basic question. In Discovery Accelerator v10, is there way to MOVE a case from one DA instance to another DA instance. It's not possible in DA9. :)
Hi all I have a question regarding finding Journaled Lync message in DA. Tool in use: Symantec Enterprise Vault Discover Accelerator 9.0, Microsoft Lync 2010. All Lync messages are stored within the users Mailbox in a folder called "Conversation Hist...
DA 904 We have an internal DA user who is unable to "mark all items where Recipient name = <whomever>". The option is grayed out, where other recipients are able to all be marked. I'm stumped! Thank you for any assistance.
I am having trouble figuring out how to view Research folders that have been created in EV DA. I setup a folder and assigned access to be able to view research folders but they are not showing up in DA. Any guidance would be extremely helpful. Th...
Hellow Experts, We are using EV 10.0.2 with DA. The requirement is to audit the use of cases and searches within DA. Is there any way we can do this? I want to know who accessed a perticular case and when did he perform searches based on it. Thanks
In order to report on the search terms used for searches in EV Discovery Accelerator I was using tblIntSearches.XMLText, but the terms are not included in the XML if the search was 'Deleted' status. The search terms appear to be in NativeQuery and N...
FYI. We had the below issue occur twice in different environments. This might or might not be happening to you, but if it does, you know now... Starting situation: Windows 2008 R2 x64 standard edition (EV and SQL server). SQL 2008R2SP2 standard editi...
Hi all, I've been working with a customer who was experiencing sporadic results when trying to run large scale searches against the journal using search.asp The box is Virtual, 4 core 8gb (now 12gb), Ev10, Windows Server 2008 r2 Standard I've resolve...
Unfortunately, we are required to send some information off today on an existing case or I would spend more time researching this ahead of time... We have some emails in a case that we would like to print or export, including the BCC information. ...
Hello all, I'm running EV10SP4+CHF1 and DA10SP4+CHF1 installed. I cannot connect to the DA-server using the client.... I get the error: Cannot connect to server: Client version is 10.0.4.1107 and server version is 10.0.4.1106 I've installed several 1...
All, I am after a sanity check please. For a Discovery Accelerator search I need to Search the following: Date Range 2006 - 2010 (this I have) To or from: Custodian1 or Custodian2 or Custodian3 (again this i have) Subject or content: keyword1 OR ke...
