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Discussion Posts

Resolved! EV discovery accelerator

Hi All, kindly i need your help, i installed EV discovery accelerator 11, but am not able to connect to http://localhost/evbaadmin/, it give me the below error "You are viewing this site without administrator privileges. Run the browser as an Admin...

Idriss_Ali by Level 4
Partner
  • 2069 Views
  • 14 replies
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Resolved! DA 11 no customer database update

Unfortunately I did not follow these instructions from the beginning. So I started to install a dedicated EV 11 server from the install media by using the install wizard. This server came on top to our 3 server environment with EV 10 (plus additional...

woelki by Level 4
  • 1739 Views
  • 7 replies
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Resolved! Multiple DA servers in a single EV site

Hi, Looking for input on this question: Customer has a single EV site but 2 EV servers in US and EU, with local SQL servers used for storing VS DB's in US and EU. Would like to implement DA serves in both locations. Should I configure 2 separate ...

Fremont by Level 5
Partner Accredited
  • 376 Views
  • 3 replies
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Resolved! Discovery and Compliance Accelerator Reporting

I need to know if I can have Compliance Accelerator and Discovery Accelerator using the same instance of SQL reporting services? I have 1 SQL server with SQL reporting services. I'm setting it up for CA but wanted to know if I need to install another...

Baron164 by Level 6
Partner Accredited
  • 403 Views
  • 2 replies
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Upgrade from DA90SP4 to DA10SP4CHF1 breaks SQL replication

FYI. We had the below issue occur twice in different environments. This might or might not be happening to you, but if it does, you know now... Starting situation: Windows 2008 R2 x64 standard edition (EV and SQL server). SQL 2008R2SP2 standard editi...

GertjanA by Moderator
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  • 250 Views
  • 3 replies
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Resolved! DA client server mismatch 10SP4CHF1

Hello all, I'm running EV10SP4+CHF1 and DA10SP4+CHF1 installed. I cannot connect to the DA-server using the client.... I get the error: Cannot connect to server: Client version is 10.0.4.1107 and server version is 10.0.4.1106 I've installed several 1...

GertjanA by Moderator
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  • 210 Views
  • 1 replies
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Resolved! EV Discovery Accelerator - Reports Requesting Credentials

A quick-fire question: Each time I run a report for the first time from within the EV DA Client (10.0.4), I am requested to enter the credentials to connect to the SQL Reporting Server.  I enter the same credentails as the user I am logged on as and ...

SYMAJ by Level 6
Partner Accredited
  • 553 Views
  • 7 replies
  • 1 kudos

Resolved! EV Discovery Accelerator - EV Versions

After reviewing the requirements for EV base software (Services or API) to be installed prior to EVDA I am not 100% as to the versions allowed. I have an EV server running 10.0.1, which will be upgraded to 10.0.4 over the coming months.  I will be in...

SYMAJ by Level 6
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  • 390 Views
  • 2 replies
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Resolved! Order of upgrade for DA 10.0.4?

Just reading Upgrade instructions for 10.0.4. On page 34 it states;  Order of upgrade in an environment with Compliance Accelerator or Discovery Accelerator If the Enterprise Vault environment that you are upgrading includes Compliance Accelerator or...

Resolved! Migrate DA 9.0 SP1 to version 10

Hi all, I am in the middle of migration planning to EV10.  I got it all covered with exception of DA.  I am unable to find any guide that explains how to migrate DA 9.0 SP1 revision 23 to version 10.  Would you know where I can find such a guide? T...

Raf999 by Level 3
  • 534 Views
  • 5 replies
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Resolved! Cannot select or find custodian in DA Client

HI, I have successfully synchronised a user in the custodian manager website however when trying to add the user to a search from within a Case in the client I cannot find the user.  He can be added manually in Custodians > New Target but I thought t...

roaryT by Level 4
  • 407 Views
  • 3 replies
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Resolved! evbaadmin error - HTTP Error 500.0 - Internal Server Error

Hi all, I'm installing a new test enviroment with Discovery Acelerator is happining the error 500 when I try open the configuration page. Below some lines of IIS trace   ModuleNameIsapiModuleNotification128HttpStatus500HttpReasonInternal Server Error...

tocals by Level 4
Partner Accredited Certified
  • 1276 Views
  • 9 replies
  • 1 kudos

Resolved! Search using DA, multiple DA and EV sites

It's been a while since I got this question but the same question have now come up again. If I remember correctly it is possible to create one case spanning multiple seperate DA installations. But I can't find any info about it in the documentation s...

FreKac2 by Level 6
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  • 359 Views
  • 3 replies
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Resolved! Discovery Accelerator 9.0-SP2 Analytics Issue

I've used this forum as a reference: https://www-secure.symantec.com/connect/forums/cannot-enable-analytics Under the solution the first SQL query shows me that Full text seach is not enabled under the instance name. The second query for the Customer...

Moving from domain to domain in EV - No. 2

This forum post is related to article: https://www-secure.symantec.com/connect/forums/moving-domain-domain-ev We are considering running a similar scenario. Questions: * Did the RegKey value change resolve the issue with Discovery Accelerator origina...

Resolved! DA 80SP5 - Create customer on SQL2005 with instance

  Hello all, strange issue. I've succesfully installed DA in a site. I am now trying to create a customer. The EV server and the SQL server are seperate. I enter as SQLserver SERVERNAME\INSTANCE Add appropriate logfile and databasefile directory. I g...

GertjanA by Moderator
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  • 465 Views
  • 7 replies
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Resolved! Case search in DA

dear all we are implimented DA with enterprisevault, we are able to create a search with the da client, but after that the "go to review" icon is not highlighted and the search is not working   please advise   thank you

Silvershare by Level 4
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  • 140 Views
  • 1 replies
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Resolved! Discovery Accelerator admin site EVBAADMIN issue

Dear Coleagues, I had a installation of DA ata customer site and faced some issues during the install. After the setup wizard completed the admin site did not open. On checkibng IIS, I found EVBAADMIN site created but on trying to browse to it I get...

vjose79 by Level 4
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  • 873 Views
  • 6 replies
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