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Discovery Accelerator
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Discussion Posts

Resolved! EV discovery accelerator

Hi All, kindly i need your help, i installed EV discovery accelerator 11, but am not able to connect to http://localhost/evbaadmin/, it give me the below error "You are viewing this site without administrator privileges. Run the browser as an Admin...

Idriss_Ali by Level 4
Partner
  • 2086 Views
  • 14 replies
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Resolved! Discovery Accelerator 8 Search

Hello, I have to search and export all of a users email, xyz@abc.com, emails for the last 5 years but exclude about 40 names and domains from this search. Anyone know if there is a limit to how many names you can exclude from a search? I don't have ...

crisko855 by Not applicable
  • 704 Views
  • 2 replies
  • 0 kudos

Resolved! DA 11 no customer database update

Unfortunately I did not follow these instructions from the beginning. So I started to install a dedicated EV 11 server from the install media by using the install wizard. This server came on top to our 3 server environment with EV 10 (plus additional...

woelki by Level 4
  • 1783 Views
  • 7 replies
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DA Export/Production, Missing metadata

I have an export/production problem which seems to occur randomly.  When exporting search results, the metatdata doesn't always get created.  I've tried running the export as an account assigned the DA admin role and as the EV service account.  Both ...

Resolved! dsacls command not working

Hi all, We have Windows Server 2003 Domain Controllers, the Forest Functional level is also 2003; we have deployed Exchange 2010, and EV 10.0.4 into production. before we turn on Journal archiving and use Discovery Accelerator in production, we are ...

Export not completing from Discovery Accelerator

I am having a similar issue as described in this blog post from 2012. http://www.symantec.com/connect/forums/export-not-completing We are running DA on Windows 2012 VM, Enterprise Vault is also running on Windows 2012 VMs seperate from DA and the d...

Resolved! Discovery Accelarator SQL CACHE Files

Hello All I am feeling like a Discovery accelarator noob and unable to figure out cause of existence of certain files. We've Discovery Accelarator 11 CHF2 environment along with Enterprise vault 11 CHF2. On backend or SQL (2008 R2 SP1) server for D...

AKL by Level 6
Certified
  • 829 Views
  • 1 replies
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Resolved! Deduplication in Discovery Accelerator

Hi- I am running Discovery Accelerator 9.0.  I am searching for 4 email addresses in the To/From fields.  The search is limited to a journal archive.  My question is, when the search results are presented, are they deduplicated automatically?  The s...

Bilgore by Level 2
  • 677 Views
  • 2 replies
  • 0 kudos

Resolved! Items to Export are Less Than Number of Search Hits

I posted on this topic before but it has come up again.  I am running EV and DA 9 SP3.  The number of hits for a search (search criteria is To From only) is greater than the number of items for export.  Does this have to do with the search setting "i...

Resolved! DA performance issues - recommendation

Hi Running EV/CA/DA 9.0.2 Have a single EV SQL server, and a single CA/DA SQL server. SQL servers are 2008 R2 VMs, 4 CPU with 32GB of RAM. Planning on upping CPUs to 8GB. We've had some performance issues recently in the environmnent around CA an...

goatboy by Level 6
  • 1128 Views
  • 14 replies
  • 1 kudos

EVBAAdmin page does not load 500 error

It mentions the ISAPI (and we tried the solution for that) When running the browser as administrator, says you ar trying to run this pge on a server with UAC enabled.   Installation ran fine.  EV on same server works as do all the web pages (witho...

Resolved! Discover Accelorator - Inaccurate hit counts

TCP Chimney, TCPIP Offload Engine (TOE) or TCP Segmentation Offload (TSO) will cause a transport-level error to be logged resulting in inaccurate hit counts for Accelerator searches Title of Tech Doc http://www.symantec.com/business/support/index?pa...

Resolved! Discovery and Compliance Accelerator Reporting

I need to know if I can have Compliance Accelerator and Discovery Accelerator using the same instance of SQL reporting services? I have 1 SQL server with SQL reporting services. I'm setting it up for CA but wanted to know if I need to install another...

Baron164 by Level 6
Partner Accredited
  • 413 Views
  • 2 replies
  • 0 kudos

Resolved! DA client server mismatch 10SP4CHF1

Hello all, I'm running EV10SP4+CHF1 and DA10SP4+CHF1 installed. I cannot connect to the DA-server using the client.... I get the error: Cannot connect to server: Client version is 10.0.4.1107 and server version is 10.0.4.1106 I've installed several 1...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 219 Views
  • 1 replies
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Resolved! Error upgrading DA

Any suggestions on what I should do if I get this error when I try ot upgrade a database?   DELETE failed because the following SET options have incorrect settings: 'ANSI_PADDING'. Verify that SET options are correct for use with indexed views and/or...