Hi Running EV 9.0.2 + DA/CA 9.0.2 We have an ongoing issue with DA reporting ever since we moved to new hardware (from 2003 to 2008R2). DA reporting used to work perfectly in the old environment. Now when I try to run a report in DA, I get this event...
I am using DA 9 on a Windows 2008R2 server, through a back-end Vault 9 server on Windows 2003 (back-end db is SQL2008R2). DA9 is letting me create cases, make and complete searches, and configure and run export jobs. However, the export jobs are ge...
Everytime the Custodian Manager synchronizes the AD account and group information it generates some Errors (Event ID's 26 & 35). Event Type: Error Event Source: Accelerator AD Synchronizer Event Category: None Event ID: 26 Date: 7/20/2012 Time:...
Hi Guys, does DA support regular expression? Thank you.
Hi, We upgraded EV from 7.5 SP5 to 8.0 SP5. During this, found Discovery Accelerator is not supported for 7.5 SP5 to 8.0 SP5. Hence tried reinstalling DA but of no use. Getting "The instance 'EVBADiscovery' is currently unavailable; an administrator ...
Is Audit Trail available in DA? For example, I changed the role and permissions, is it logged? Thank you.
OK - I've searched and am totally lost. I want to enable analytics in DA 10.x and have read through the "Installation" and "Administration" guides for DA. The correct EV service account permissions are in place on the SQL server, the DA Admin page ...
Hi Running DA 9.0.2 Have a situation where DA is returning more results in a search done in May 2012 compared to a search done in Mar 2012. The criteria of the search is identical and the date range is up to 2011 only. I can't figure out why. The dis...
Hi, running DA/CA 9.0.2 Have a frustrating issue where deleted archives that are selected in CA/DA cases/searches are returning this error: "-1" The search has been abandoned due to an unrecoverable error. Could not find the specified Vault using t...
HI, I have successfully synchronised a user in the custodian manager website however when trying to add the user to a search from within a Case in the client I cannot find the user. He can be added manually in Custodians > New Target but I thought t...
Hi, Just a quick question to see if anyone has implemented any work-arounds to the duplication caused by having multiple journal mailboxes in Exchange. An idea that has been passed around (from Symantec consultant) is to point Exchange to a singl...
We have recently upgraded our EV/CA/DA environment to 9.0.2 from 8.5, and new highly specd 2008 64bit VMs. We are not finding an improvement in DA search speed (not sure about CA). I am reviewing the DA 9 Best Practices guide (http://tinyurl.com/c7k...
We've been battling an Analytics issue for quite some time now and I thought I'd post on here to see if anyone can help. When we enable Analytics on a case, sometime it works and sometimes it doesn't. Today it's not working and is just stuck at "Wa...
Hallo everyone, I can't create cased in DA. It can't find any Vault Stores. If I try to synchronise manually I get two Error Events in the Event log: EventID: 302: APP AT - Customer ID: 3 - An Error has occured when inserting Site to be search on. Sy...
Hello, We had to do a search with more the 10.000.000 hits. After the system found all the hits a pressed acceptance with the expection the system will write the legal hold entry very fast in the system and the items are save. Now 2 weeks ago we ha...
well, i said it too soon. the issue is still not resolved and even stranger. Two other users can retrieve the found emails. But one particular cannot! I even tried from different computers and the result is the same. Something wrong with this particu...
Hi Gurus out there, We upgraded EVDA from 9.0.2 to 10 lately. Now I can't retrieve accepted messages for review. When I tried to do so (16 messages only), I got "No items match the current filter. Please modify the filter or try again later". I am st...
I wanted to check with the community on deleting vault stores when you have Discovery Accelerator in the environment. I would like to delete two vault stores that were used as tests a long time ago. One of the vault stores is completely empty but the...
I have a requirement to delte a search the DA clerk doesn't require any longer - how can this be accomplished. I don't see any options in the Client....is there a SQL query that can do this? I can reject(and abandon), prior to accepting the search bu...
When viewing the results of a search I got the above message on one of the results. Can anyone tell me what this means?
