Hello, We are using Discovery Accelerator 11 and one of the specific search we intend to do is to look for all the mails with a blank subject. In the search terms, for "Subject" we've tried to put the entry "" or to press space. But the system don...
hi all, i've an issue on the DA search, i have submitted the search and it remains in a "searching status" and never end I've change the value of Vault Directory Synchronization => Upgrade Vault Search v5 but the situation is the same The search...
Hello, I'm trying to run this search (A OR B OR C) AND (D OR E OR F). How do I enter this in the search term field to accomplish this? Thanks for your help.
Hello, Using Discovery Accelerator 9, I've exported out a significant amount of email for a custodian (about 50GB). I've selected to export as 'Original Type' and to encapsulate in a PST format. Doing this, I've run across a couple of questions th...
I am team trying to search one user in DA client, but could not find the user and failed, please advice how to fix this issue Below are findings: 1. user AD is disabled 2. user outlook mailbox is deleted 3. user EV account is enabled N...
First had the issue with installing, but go around that following the command line install method here. https://www-secure.symantec.com/connect/forums/accelerator-install-requires-uac-be-turned Once that is done, the client installs without i...
Is there any way to import an external PST into Discovery Accelerator to run a search on?
Hello. Is Office 365 supported on the DA client computer? The eDiscovery environment is EV and DA 10.0.4 CHF 3. According to http://www.symantec.com/business/support/index?page=content&id=HOWTO58721#v17845555 Office 365 is not listed as supported ...
I need to conduct a search in DA 10.0 for emails sent to or from a long list of custodians, while excluding any to or from one external email address. I've tried many different approaches but can't get any that work. If I were to write it out as a s...
I am having trouble figuring out how to view Research folders that have been created in EV DA. I setup a folder and assigned access to be able to view research folders but they are not showing up in DA. Any guidance would be extremely helpful. Th...
I have been asked to review an EV search report and I want to be sure what Boolean operators are represented in the search terms section of the report that span two lines on the report. Questions about the sample report below: Are the recipients joi...
I'm struggling to understand why the Discovery Accelerator 10.0.3 Client requires UAC to be turned off in order to be installed. The DA & CA client install doesn't offer a "Run as administrator" option. The user account that is logged in on this Win...
