Can someone list the steps on how I can perform the following in CW 7.1.2 We had our Clearwell Load files for each case loaded into Relativity but I need do a export of the Tag stuff/info out of clearwell so it can be overlayed in relativity. Ca...
Is there a way to manually change the LDAP address outside of the Clearwell application, i.e. a configuration file somewhere? The original LDAP settings pointed to a DC that has been decommissioned and needs to be updated to a current LDAP DC. Unab...
I've just upgraded to Clearwell 8.1 from 7.1.3. I need to change the passwords for the local accounts that were created when on the previous version. When I go to System->Users and select a local CW account, there is no option to change the password...
Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS Office patches? are there certain patches that we need to exclude? If so, is there list o...
Hi, We have CLearwell 7.1.4 installed in our environment and per user is having around 100 proxy addresses of mailbox.Now requiremnt is user wants to display his atleast 60 email proxy addresses.I can achive this requirement If I set "esa.employment...
My team is new to Clearwell and need some advise on creating tag sets. There is a "No Selection" default value created when adding a radio button sub-tag. Are there any ways to remove/disable this "No Selection" default value? Cheers!
New installation of Clearwell and I need the default cwappadmin password. Could you please share the default cwappadmin password?
ISSUE: We have many E-Discovery admins in a shared architecture - The problem is that they can add themselves to other cases. QUESTION: Can we make an E-discovery admin policy to only allow them to get to cases coded with XYZ********* cases? Can ...
I know its probably taboo to post a quetsion like this and ask for information so many people arent willing to share (why I dont know), but I dont see why it hurst to ask. I am curious about best practices others are adhering to in backing up their ...
We're seeing in the Event log that the ADSCrawler.exe process looks like it's trying to run using an account of a user that has left the company. In AD, the account is disabled. On our Clearwell machine the event shows: <Begin>----------------------...
Upon logging out, CW will ask if you want to be returned to the same doc when you log back in...or something along those lines. You can also have it stop asking you about this function. Is there a way to re-enable this feature? Thanks!
Hello. Two Windows sessions are established on the target machine when collecting from a Windows PC. One of the sessions is the account the collection task was set to use. It is the second session I'm not able to figure out. Thought it might be o...
Excuse my lack of complete understanding of Clearwell as I am an Exchange person who's being tasked with implementing Clearwell in our environment. So I now know Clearwell uses MAPI to query and collect data from the stores. I also understand the rig...
On several of my legal hold cases my attorneys added a paralegal in the Admin BCC Recipient line for the Admin notices. Now she receives a notice every time a new custodian notice or reminder is sent. Obviously, this is working as intended. My pro...
I got everything installed on 7.1.2 fresh install. Installed Fix2. I went to install the Confirmation server ( same box, I know it should be separate but client won't allocate ) for Legal Hold Module and I noticed that it detected a previous versio...
Have PW protected pst files (we do not collect them - we get them from external sources). Is there a way to provide pw to the file within CW? Or, does the pw have to be applied outside CW and then just re-process the file?
After configuring the EV service account as a collection source, I was able to discover EV but not create a collection task. After reading knowledge base article for this I assigned the EV service account read/write permissions to the main CW direct...
I am getting a permissions denied on my filers (not file&print servers) when attempting to collect against an admin($) share. It works fine on the filers on normal shares and works fine on the F&P servers admin or normal shares. Additionally, I ca...
During installation of Clearwell I had to use cwappadmin account for the EsaApplicationService I was not able to change this. What are the implications in MySQL if I change this post installation ?
For PC Collection I really like the File Type Tab to include the certain file types, however i would also like to exclude certain file extensions from the collection. is it possible to do that? if it is point me in the right direction.
