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Discussion Posts

Resolved! Deleting a Legal Hold Notification

When deleting a Legal Hold Notification, is there a way to disable sending a "release" email to all custodians?  This is confusing to users as typically we need to delete a notice to edit what was sent out.   Thanks.

CMB_HL by Not applicable
  • 468 Views
  • 1 replies
  • 1 kudos

EV Hold Data

Hi,   Please let me know how can we verify if someone has put EV hold via Cleaewell console? Is there any way through which we can confirm that this data has been put on Hold under EV ?

Clearwell Discussion View - Messages will not dispay

I have a customer who cannot view messages in the discussion thread view.  They tried several case.  You select the discussion thread view and it simply spins then nothing but a blank screen. Has anyone seen this before?

bpr186 by Level 3
Partner Accredited
  • 493 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to run Clearwell Utility

Hi,   I am trying to run Clearwell utility and choose Stop all Clearwell Services but when I hit Enter it gives me error :   Stopping All Clearwell Services... ======== target = stop-services Buildfile: build.xml log4j:ERROR setFile(null,true)...

Resolved! Clearwell support for Windows 2012

Windows Server 2012 has been out for almost 18 months and the latest version of Clearwell 7.1.5, still doesn't support it. Will Clearwell version 8 run of Server 2012?   What are the hardware requirements for Clearwell 8? When will the roadmap/new ...

rajupateluk by Level 2
Partner Accredited
  • 1716 Views
  • 4 replies
  • 0 kudos

Production Run

Our customer is requesting to run a production from CW which will produce copies in PDF without redaction. The idea behind is to get a replica production of "Clean Copy" and "Redacted Copy". This way it becomes easy for customer to review all the ori...

oraclexml by Level 3
Partner Accredited
  • 711 Views
  • 3 replies
  • 0 kudos

Resolved! HOT OFF THE PRESS - Clearwell 7.1.3 Released

The Symantec Clearwell Product Development team is proud to announce the general availability of Symantec Clearwell eDiscovery Platform V7.1.3  This new release has been in the making for one year and rounds off many features from previous releases m...

Liam_Finn1 by Level 6
Employee Accredited Certified
  • 698 Views
  • 2 replies
  • 1 kudos

Resolved! PST collections

Is there a way, or will it be availble soon, to limit the collection of a PST to only those emails that are not responsive and not the entire PST?  I have several collections where large PST files are collected (counting against the Processing licens...

WiTSend by Level 6
Partner
  • 768 Views
  • 4 replies
  • 0 kudos

Resolved! Freeing processing space

Hello - I am a new Clearwell user and I am currently collecting and processing data into sets which I then load into the Analysis/Review module where I am filtering them using search terms.  After running the serch terms, I am creating EXL exports of...

amarms by Not applicable
  • 944 Views
  • 4 replies
  • 0 kudos