Upon logging into (7.1.4) UI, my main dashboard has a popup window error. Am also getting same window every time I open a case and am taken to the case home. Window says "Failure: Unable to retrieve chart: HTTP request error" Services restart did ...
Client has asked for page count of a folder they are about to review. Folder has over 50,000 items but I can't easily see how to give an accurate page count (of single pages not items). Has anyone come across an easy way of getting this informatio...
We need to identify who sent the sys admin notices and custodian hold notices for each case. Right now it looks like we will have to go into each case to identify and we have over 150 cases. We are using v7.1.2.33.2 Is there a way we can expor...
I need to create a report that will list all of the cases i have and then tell me who are the custodians for those cases. I need this to be a one page report so I can get a heads up view of all of the legal hold activity in one shot. I am able to co...
The documentation for the Clearwell Platform states: Privilege log: Clearwell automatically creates a privilege log of all privileged documents for opposing counsel’s review. Users have the flexibility to select which fields to include in the repor...
I have a client who is running daily metrics to track their reviewer progress in Clearwell. However, it seems that there is no good way to pull back the number of tagged/not tagged documents on the family level. They can only get stats at the item l...
Hello. My total file count is incorrect because the same file was duplicated into multiple folders. How can I quickly identify a file that is in more than one location. Basically if 2 objects are identical that reside in 2 different locations, please...
