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eDiscovery Platform
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Discussion Posts

Resolved! List of approved patches win2012R2

Hi, symantec currently releases a list of approved patches for the eDiscovery appliances for the following OSses: win2k3, win2k8, win2k8R2 Clearwell eDiscovery Platform 8.1.1 now supports win2k12R2 as OS platform. When will symantec release an app...

moorrees by Level 3
Partner Accredited
  • 806 Views
  • 4 replies
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Resolved! allowed list of WSUS appliable patches

Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS Office patches? are there certain patches that we need to exclude? If so, is there list o...

moorrees by Level 3
Partner Accredited
  • 856 Views
  • 3 replies
  • 3 kudos

Resolved! Moving Collection-Set source data

We are in the process of trying to move our file-shares and re-organize how our Clearwell data sources are structured.  In doing so, we need to move the collection sets that were already processed into different cases.  The source locator modifier wi...

PeterLw by Level 2
  • 979 Views
  • 3 replies
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Resolved! CW - Case Number Limits

Currently we're getting this error: “ Unable to save case. [#80112] Can not create, too many cases on 0.2.1.0, try again after deleting 1 cases.” I believe I read there's a way to set the max number to a higher limit. Is this correct? Is there any in...

ODS_Rob by Level 3
  • 1011 Views
  • 5 replies
  • 0 kudos

Clearwell 6.1 to 8.1 case migration

Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1?  I know the upgrade path needs to go to 7.1.2 before you can go to 8.1, but I am not upgrading.  I just want to backup cases and res...

Server Rename

We're running Clearwell 7.1.3 and soon to be upgraded to 8.1. Our datacenter is moving and with it our Clearwell appliance. If the hostname of the appliance is renamed, will this affect the Clearwell application/service?

R_P_R_ by Level 3
  • 331 Views
  • 2 replies
  • 2 kudos