Topics with Label: Tip-How to

Resolved! Case sensitive keyword searching in Symantec Clearwell?

Is there a way to conduct a case sensitive keyword search in the Symantec Clearwell eDiscovery platform? A case sensitive search will help eliminate false hits.

Resolved! Need help with print or production to PDF of 1500+ documents in one package

Hi, our legal team needs to provide a hard copy package to a senior counsel for final review of documents before the case goes to court. We are being asked to print out 1500+ documents that have been reviewed/tagged in Clearwell. Here's the problem...

Best Practice for Ongoing Collection Task-CW7.1.3

All, Thanks for reading this. I was wondering what my best option would be in the following scenario: I have 21 mailboxes i am collecting. The collection task is scheduled to run weekly so i can get any changes in the mailboxes. i am wondering ...

Resolved! Need help creating Concordance Load File from Clearwell

When exporting a production, I only see the encoding options of UTF-8 and ISO-8859-1. I have been requested to provide an export with PC formatting and ANSI encoding. Is there a way to export a DAT with PC formatting and ANSI encoding in Symantec e...

Clearwell Dashboard Metrics on Family Level instead of Item

I have a client who is running daily metrics to track their reviewer progress in Clearwell. However, it seems that there is no good way to pull back the number of tagged/not tagged documents on the family level. They can only get stats at the item l...

Clearwell Question: how do I identify the group of files which have been put into multiple folders

Hello. My total file count is incorrect because the same file was duplicated into multiple folders. How can I quickly identify a file that is in more than one location. Basically if 2 objects are identical that reside in 2 different locations, please...

Is there a way to purge some old, legacy addresses?

On a related note, is there a way to purge some old, legacy adresses from the custodian database? We have some old x 400 and x 500 addresses, that by virtue of their spaces, fouls up our collections.

Resolved! How to remove a custodian completely from a legal hold?

I need to remove some custodians completely from a legal hold. I want to remove them, not release them. Is there any way to do this? Thanks!

Resolved! PST collections

Is there a way, or will it be availble soon, to limit the collection of a PST to only those emails that are not responsive and not the entire PST? I have several collections where large PST files are collected (counting against the Processing licens...

Remove password from psts

Have PW protected pst files (we do not collect them - we get them from external sources). Is there a way to provide pw to the file within CW? Or, does the pw have to be applied outside CW and then just re-process the file?

Legal Hold Confirmation Page: There is a problem with this website's security certificate

I am configuring the Legal Hold confirmation server on a new Clearwell v7.1.2 install. By default, links to the confirmation webpage are configured as HTTPS, so when a custodian clicks on a Legal Hold confirmation link, they get this message: Ther...

Resolved! Legal Hold question: Bulk import of custodians for new custodian notice

Clearwell version 7.1.2 I have a case that will require over 500 custodians to be added to a custodian notice. My entire Active Directory is imported in to my employee list, (50K+.) Currently, when I create the notice and click "Add Custodians" my ...

Clearwell tagging question for Predictive coding

We have a question on how PC (Predictive Coding) will handle the analysis if an email body is not privileged but one of the earlier/later replies or forwards is privileged... All messages are indexed (no derived emails) so I believe each email would ...

Resolved! Freeing processing space

Hello - I am a new Clearwell user and I am currently collecting and processing data into sets which I then load into the Analysis/Review module where I am filtering them using search terms. After running the serch terms, I am creating EXL exports of...

Resolved! PC Collection Include and Exclude

For PC Collection I really like the File Type Tab to include the certain file types, however i would also like to exclude certain file extensions from the collection. is it possible to do that? if it is point me in the right direction.

Resolved! Load File Imports

Hi, We are looking at importing Load Files into Clearwell currently and are running into issues regarding formatting of the DAT file. We are looking at importing a Concordance Load File from Nuix. Does anyone have any real world experience of doing...

Any ideas on how many early

Any ideas on how many early adopters for the Clearwell 7.1.1? Or are there any successful stories?

Resolved! where can i download this

where can i download this product? thanks.

Resolved! New clearwell site, find web

New clearwell site, find web site very difficult to find things and beleive that Clearwell product doesn't get much visibility. How do I best get acclimated?

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