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Discussion Posts

Resolved! Need help creating Concordance Load File from Clearwell

When exporting a production, I only see the encoding options of UTF-8 and ISO-8859-1.  I have been requested to provide an export with PC formatting and ANSI encoding.  Is there a way to export a DAT with PC formatting and ANSI encoding in Symantec e...

T5 by Level 3
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  • 3 replies
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CW search returning a QueryEngine error #41025

We are running hit highlighting on three searches and receiving the error message [#41025] QueryEngine error; [#41025] QueryEngine error; Search PrivTerms01-1000 is not supported for highlighting action. Please run this search first   i tried searchi...

CW 7.1.2 Slowing down

Hi We've an issue with CW 7.1.2 slowing down after a few (2-3) hours of working. A single user is Tagging on search results. After a while, the results are shown slower and slower. The screen switches to the result view and the please wait is showing...

Resolved! Clearwell - file collection - admin($) shares

I am getting a permissions denied on my filers (not file&print servers) when attempting to collect against an admin($) share.  It works fine on the filers on normal shares and works fine on the F&P servers admin or normal shares.   Additionally, I ca...

WiTSend by Level 6
Partner
  • 757 Views
  • 4 replies
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Clearwell tagging question for Predictive coding

We have a question on how PC (Predictive Coding) will handle the analysis if an email body is not privileged but one of the earlier/later replies or forwards is privileged... All messages are indexed (no derived emails) so I believe each email would ...

Resolved! Load File Imports

Hi,   We are looking at importing Load Files into Clearwell currently and are running into issues regarding formatting of the DAT file. We are looking at importing a Concordance Load File from Nuix. Does anyone have any real world experience of doing...

tom_hall1 by Level 2
Partner
  • 1915 Views
  • 5 replies
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