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Discussion Posts

MySQL 5.6.39 Upgrade for eDiscovery Platform 8.3 and 9.0

Hello Everybody,  I wanted to let you all know that as of March 29, 2018, MySQL 5.6.39 Upgrade for eDiscovery Platform 8.3 and 9.0 has been released MySQL Upgrade for eDiscovery Platform 8.3 / 9.0  https://www.veritas.com/support/en_US/article.100034...

JimmyClearwell by Level 5
Employee Accredited Certified
  • 1411 Views
  • 0 replies
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eDiscovery Platform 9.0.1 Release

Hello Everybody,  I wanted to let you all know that as of March 11, 2018, eDiscovery Platform 9.0.1 has been released eDiscovery Platform 9.0.1 http://www.veritas.com/docs/100041628.   This release addresses several issues in the Infrastructure, Syst...

JimmyClearwell by Level 5
Employee Accredited Certified
  • 1575 Views
  • 0 replies
  • 2 kudos

eDiscovery Platform 9.0 General Availability

Hello Everybody, I am excited and proud to announce the General Availability of eDiscovery Platform 9.0 as of December 22, 2017. This is a major release that incorporates many significant feature, product and security enhancements, improvements and f...

JimmyClearwell by Level 5
Employee Accredited Certified
  • 1330 Views
  • 0 replies
  • 3 kudos

Trying to Upgrade clearwell from 7.1.2 to 7.1.3

Im trying to upgrade to 8.1.1 eventually but inorder to get there I need to go to 7.1.3 then to 8.1 etc....  My PROBLEM is that when I try the upgrade from 7.1.2 to 7.1.3 I click on the setup program for 7.1.3 and I get the following message right aw...

bc1410 by Level 5
  • 710 Views
  • 1 replies
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Resolved! List of approved patches win2012R2

Hi, symantec currently releases a list of approved patches for the eDiscovery appliances for the following OSses: win2k3, win2k8, win2k8R2 Clearwell eDiscovery Platform 8.1.1 now supports win2k12R2 as OS platform. When will symantec release an app...

moorrees by Level 3
Partner Accredited
  • 1122 Views
  • 4 replies
  • 0 kudos

Resolved! Clearwell v8.1 Hardware Requirements

Hello.  I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1).  I have two questions:  1) What are the hardware requirements for 8.1?   We do not have a Clearwell applicance. 2) Do I have to purchase a license for Office 201...

Change Clearwell Local User Passwords in CW 8.1

I've just upgraded to Clearwell 8.1 from 7.1.3. I need to change the passwords for the local accounts that were created when on the previous version. When I go to System->Users and select a local CW account, there is no option to change the password...

R_P_R_ by Level 3
  • 920 Views
  • 3 replies
  • 0 kudos

Resolved! allowed list of WSUS appliable patches

Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS Office patches? are there certain patches that we need to exclude? If so, is there list o...

moorrees by Level 3
Partner Accredited
  • 1206 Views
  • 3 replies
  • 3 kudos

Clearwell 6.1 to 8.1 case migration

Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1?  I know the upgrade path needs to go to 7.1.2 before you can go to 8.1, but I am not upgrading.  I just want to backup cases and res...

Resolved! HOT OFF THE PRESS - Clearwell 7.1.3 Released

The Symantec Clearwell Product Development team is proud to announce the general availability of Symantec Clearwell eDiscovery Platform V7.1.3  This new release has been in the making for one year and rounds off many features from previous releases m...

Liam_Finn1 by Level 6
Employee Accredited Certified
  • 1058 Views
  • 2 replies
  • 1 kudos