We need to delete and better manage our Legal Hold Templates. How can we get rid of Legal Hold Templates that we no longer use and no longer want our Paralegals to have access to? Can we change the name of an existing Legal Hold Template?
Has anyone else had an issue with being able to copy from a Word document into the body of a legal hold after upgrading to version 8.0? It returns an error: "Length of the notice body has exceeded the maximum limit of 13000 characters. The characte...
I'm in the process of installing Clearwell 7.1.3 for a client. I have all the documentation they've supplied including licenses etc. However, nowhere in any of their material is the Clearwell app default "superuser" login detail supplied. Can someon...
Upon logging into (7.1.4) UI, my main dashboard has a popup window error. Am also getting same window every time I open a case and am taken to the case home. Window says "Failure: Unable to retrieve chart: HTTP request error" Services restart did ...
Hi, I am trying to run Clearwell utility and choose Stop all Clearwell Services but when I hit Enter it gives me error : Stopping All Clearwell Services... ======== target = stop-services Buildfile: build.xml log4j:ERROR setFile(null,true)...
I am new to Clearwell and this is my first time seeing the forum so I am very new to this method of seeking information. I'd like to get feedback on best practice for setting up collection tasks. I'm not finding what I need in the Clearwell documen...
