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Discussion Posts

Resolved! Symantec Product Sequence

Hi Guys, I need to know the ideal sequence of deploying different Symantec security products which should include below products. Symantec Protection Suite (SEP, SMG, SWG) Symantec Critical Server protection Symantec Data Loss Prevention Symantec Con...

Atif by Level 3
Partner Accredited
  • 946 Views
  • 5 replies
  • 0 kudos

Resolved! Presentations Required!!!

I am looking for technical and sales presentation for following Symantec Products. Would be great if there are premade presentations available for those products. 1. DLP 2. SEP 3. CCS 4. PGP 5. SWG 6. SMG Regards.

Atif by Level 3
Partner Accredited
  • 1142 Views
  • 3 replies
  • 0 kudos

Resolved! How can I get the Cisco 6059 in Symantec SIM?

How can I get the Cisco 6059 in Symantec SIM?  We used the Symantec Information Security Manager (SSIM 4.7.4) and configured the Cisco IOS Event Collector. But we can not get  the Cisco 6059 in Symantec SIM. Anybody can describe the whole process of ...

allenchung by Level 3
Partner Accredited
  • 777 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile MGMT not connect to SMM with HTTP error: 500.

Hello. Im implementation SMM 7.2 in a test environment. I use implementation documentation. I use HTTP and anonymous authentication. When i connect from Mobile MGMT to the server SMM i receive message: Login Failed. HTTP error: 500. An error occurred...

Alexcd83 by Level 2
Partner Accredited
  • 690 Views
  • 1 replies
  • 1 kudos

Resolved! Sizing calculator

Hi guys, I am looking for DLP, SEP, CCS and PGP sizing excel sheet template with macros to calculate the sizing of soluton by entering required information. I could not find any such document on SymIQ under Assessment and Implementation categories. A...

Atif by Level 3
Partner Accredited
  • 993 Views
  • 4 replies
  • 0 kudos

error in my profile

in my profile is not visible handed me the exam STS:   what to do, who to contact?

sviridov by Level 3
Partner Accredited
  • 1384 Views
  • 7 replies
  • 1 kudos

Resolved! [HELP] What Symantec solutions for these needs

Hello, I'm new with Altiris solutions. I have a customer who want to: - Asset management - Helpdesk Management  - Automaticaly and dynamicaly inventory of IT equipment - remote deployment of OS, application...etc Which altiris  solution will fit the...

neww by Level 2
  • 1028 Views
  • 3 replies
  • 0 kudos

Have you played the V-Ray game yet?

Protect your virtual environment and take part in the new online game by zapping disks, files, data and applications, and avoiding disk failures, malware and fire!  What has your highest score been so far?  Not taken the Symantec V-Ray challenge yet?...

NatalieM by Level 3
Employee
  • 616 Views
  • 3 replies
  • 1 kudos

Resolved! Updates to PartnerNet content

Where/how do we request updates to ParnerNet content? A great document was published by SAMG late last year: http://www.symantec.com/content/en/us/partners/media/samg-qs_mktg.pdf On the Sales tab (http://www.symantec.com/content/en/us/partners/media/...

Marianne by Level 6
Partner    VIP    Accredited Certified
  • 845 Views
  • 6 replies
  • 0 kudos

Resolved! Rewards Points Transfer

I would like to ask that previously i was working with Symantec Partner and i have an account on Symantec forums and i earned some points as well. Now i have switch the job and working with another symantec partner so my new id is associated with Sym...

Saqib_Alam by Level 5
Partner Accredited
  • 686 Views
  • 2 replies
  • 1 kudos

Symantec Live Update

Greetings, i was wondering if we would be able to create a centralized server to Update multiple Symantec products. lets say i have BE2010, SEP12, and NBU7 is there any supported solution for this?

hhbhazem by Level 3
Partner
  • 685 Views
  • 3 replies
  • 1 kudos

Resolved! Problem in Symantec PartnerNet when try to download free softweare

When ever try to  login to Software License Benefits in symantec partnernet and chose for example " Order NFR License" I ercive the fowlowing error: Login Error Your login attempt using single sign-on with an identity provider certificate has failed...

Resolved! How can i get technical support?

Dealer told me, that i can contact some online technical support. In PDF i received there is a number RTSM ID / Support ID that must be entered when i need support. I'm entering it here https://mysupport.symantec.com/verifyaccount.html . This is the ...

krasi1 by Level 2
  • 750 Views
  • 3 replies
  • 0 kudos

License ordering

Hello, As known Symantec Express Licensing SKU's are divided in pools based on the license quantity. I agree with the minimum order quantity of 5 Licenses on pool A, but when it comes to add 2,3 or 4 licenses for the same customer it won't proccess t...

Losid by Level 2
Partner Accredited
  • 769 Views
  • 4 replies
  • 0 kudos

Resolved! register sales

Greetings Im currently a authorized partner, yesterday made my 1st sale of Symantec Endpoint 12.0, i made the purchase thru techdata. My question is where i register that sale in the partner tools website?

acsincpr by Level 2
Partner Accredited
  • 1115 Views
  • 4 replies
  • 0 kudos

Resolved! Full backup successful but subsequent diff_incremental of exchange DAG failing with status code 130.

  Hi Everyone, My excahnge DAG issue has been solved. I have created a full backup it is successful. But according to schedule when diff_incremental backup started for the same policy it failed with following error. Can any one suggest to solve the i...

vamsivaddi by Level 5
Partner Accredited Certified
  • 666 Views
  • 1 replies
  • 0 kudos

Support Page Session timeout

Hi,   When logging a Support Case at mysupport.symantec.com and, need more then 5 Minutes to fill out the form, then press on Submit at the URL "https://mysupport.symantec.com/submitcasedeflection.html" I'm getting an JBoss exeption from the Webserve...

mwoj by Level 2
Partner Accredited
  • 702 Views
  • 3 replies
  • 0 kudos

Resolved! Can someone PLEASE fix the Symantec South Africa telephone #s????

...trying to call in, and every number (anything with 011 797 6xxx) comes back with a message stating that the # is not in service. It's making it very hard to follow up on a critical call that was closed without me saying so when the problem still e...

CraigV by Moderator
Partner    VIP    Accredited
  • 565 Views
  • 1 replies
  • 1 kudos

Dell Client Manager 3.2 - support Dell Optiplex 990

Hello,   I checked Dell Client Manger 3.2 user guide and there are listed workstations that support BIOS updates. There are no latest Optiplex stations like 980 and 990? Does anyone knows if it will be updated?   When I create a "BIOS update job" and...

mikizenit by Not applicable
  • 437 Views
  • 1 replies
  • 0 kudos