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Discussion Posts

Wise Installation Studio & Wise Installation Express

Hello everybody I'm looking to replace the references Wise Installation Express and Wise Installation Studio who are obsolete items. Could someone help me to answer right to my customer ?  Thanks !

lpallu by Not applicable
Partner Accredited
  • 293 Views
  • 0 replies
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Resolved! Scan engine licensing

Can anyone tell me how Scan Engine is licenced. Is it per server, per user or device Many thanks in advance

diane16 by Not applicable
  • 566 Views
  • 1 replies
  • 0 kudos

Timeout for Creating a Support Case

I wonder what the current timeout value on Symc Website is when creating a Support Ticket? Appearently it seems to be less than 5 minutes, because if I need longer then I get this attached error message.  

mwoj by Level 2
Partner Accredited
  • 314 Views
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Resolved! Norton partners

Is it possible to buy Norton products direct from symantec for partners pls.   Cheers,   Raj   www.businessparksolutions.com

Rajbps by Not applicable
Partner
  • 616 Views
  • 1 replies
  • 0 kudos

Symantec Enablement Toolkit

Hello all, first of all, the Symantec Enablement Toolkit is a great knowledgebase with lots of Infos, Docs, OfflineTrainings, Demos etc. but it still needs the Enablement Toolkit Application to view all of the content. But our colleagues have restri...

German Phone Support not available?

  Hi, I’ve tried to contact the Global Technical Support - Germany (Number: +49 (0) 69 95 08 62 93) - but nobody is seems to accept/answer the calls. It just keeps ringing.   Is the phone support currently not available?

12345678 by Not applicable
Partner Accredited
  • 363 Views
  • 1 replies
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Resolved! Hp proliant dl360 server g3

i have a secondhand server, the hard disk has been wiped, when i try to install os , it cannot find the hard drive. it require system recovery disk. can anyone help to overcome this problem. where can i get recovery disk at reasonable price?

srid by Not applicable
  • 1077 Views
  • 2 replies
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Resolved! EV 8 sp2 + Exchange 2007 sp3

Hi, Is there any known issues with exchange sp3 and EV 8 sp2 version? I know that when I previously installed Exchange 2007 sp3 on our Exchange CAS servers access to vault using OWA was broken and I needed to apply a hotfix from Enterprise Vault also...

Celtic by Level 5
Partner
  • 608 Views
  • 1 replies
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Resolved! Why multi Licenses for one product?

Our customer has purchased the product "SYMC PROTECTION SUITE ENTERPRISE EDITION 3.0 PER USER" for 225 clients. when we received the License Certificate we found the license was divided into 2 categories, the first category for 50 clients (quantity) ...

Political parties

Hi ! I have a client that currently run other antivirus but I want to transfer them to Symantec . They are the head office of one of the biggest political parties here . Regarding the price what program to use - are they for Express or for the Goverm...

3play by Level 3
Partner
  • 323 Views
  • 0 replies
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Symantec Endpoint Encryption and HP 2710P Tablet

Hello,   I wondered if there was a document in existance that listed compatablility with Endpoint Encryption? Or, at least, does anyone know if Endpoint Encryption is compatable with HP Tablet 2710P   Thanks,   Michael

Php-Cgi processes made the reporting server extremely slow

Hi, I have a big environment of 1000+ secondary servers and lot many clients and using 10.1.7.7000 reporting server with SQL 2005. Problem is my reporting server memory utilization is almost 100% and approx 300 + php-cgi instances in task manager. no...

Vishalily by Not applicable
  • 306 Views
  • 0 replies
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What would you recommend to partners working on specializations?

  This is a question for partners who have already achieved one or more specializations. What do you recommend to those partners who aren't yet specialized? In your experience, what's the best way to start? Which tools did you find helpful (or not)?

Performing Page Restores - SQL 2005

Hi all, I would like to ask if anyone can help, i'm trying to restore some pages that are with problems in sql, but i don't want to make a full restore of the database (it´s too large), i have this command to do it:RESTORE DATABASE database_name    P...

Nuno_Braz by Not applicable
Partner
  • 326 Views
  • 0 replies
  • 0 kudos

Telephone support issues?

Hi,   I support Backup Exec for my client and have had to use the telephone support (UK).   For the last 3 weeks there has been a minimum of a one hour wait after being transferred to the next available operator. Today I was told there were two engin...

dgunner by Level 3
Partner
  • 940 Views
  • 7 replies
  • 0 kudos

eSPP Quick Reference Guide

Use this Quick Reference Guide to find out all about our new enhanced Symantec Partner that launched today, November 3rd 2010!

Specialization Cheat-sheets

Find out in a snap-shot what you need to achieve to become specialized: https://www-secure.symantec.com/connect/blogs/emea-cheat-sheets-specializations