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Discussion Posts

Resolved! Unable to open Archive Mails

HI Guys,   We completed the deployment of Enterprise Vault 11 for Exchange 2010 Mailbox archiving. Almost all is set and all functions are working as they are. After  completion of 1st phase we started the deployment for remote location users who a...

Resolved! EV 10 File System Archiving populatebillingaccount

Hi Experts, First questions, I have EV 10 FSA server and in Archive general properties for users, the "Bill usage to" is blank. Is PopulateBillingAccount registry value applicable to EV FSA?   Second Question, if yes (from above), from EV FSA repo...

Resolved! How Remove the Place holder or X-Mark from the files.

Hello, I  am facing an issue to restore all files from FSAUtility, I am using the following command to restore in the same location. C:\program files (x86)\enterprise vault>fsautility -b -s "\\pbad-emdesign\EM_Design\SHAMIYAH" -recurse  or C:\pro...

mrauf by Level 4
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  • 8 replies
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Resolved! Configure Archive Groups EV search

Hi ! In Enterprise Vault Search I have the possibility search in File System archives. But I want disable this ! Users can set up custom "archive groups" in Enterprise Vault Search (https://support.symantec.com/en_US/article.HOWTO93982.html). I ...

Resolved! FSAUTILITY restore all files and replace placeholders

Hello, I  am facing issue to restore all files to another location/shared path of archived file server, I am using the following command to restore on differnet path.   fsautility -t -s "\\FileServer1\Linking"  -l 0   Error: The path \\FileServe...

mrauf by Level 4
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  • 3 replies
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Resolved! EV Database Fragmentation levels

Hello ! I have warning for "Database fragmentation levels" 41561Fragmentation warning for indexes of 'EnterpriseVaultDirectory' on SQL server instance 'EVAULT-BDD'.     1 table(s) have one or more indexes with a fragmentation level of more...

Resolved! Fsautility issue - Enterprise Vault

i was trying to retore the bulk of data within the same file server through evault fsautility option but its giving an error invaild volume. i am entering the below command, please find the below command. C:\program files (x86)\enterprise vault>fsa...

mrauf by Level 4
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  • 6 replies
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Resolved! EV index self-healing?

Hello,   I have performed several DR tests with indexes. Especially I tested 2 things - index volume loss (just root path of an index volume was kept, everything below I deleted) - index volume restores from an older backup It was index for an E...

Michal_Mikulik1 by Moderator
Partner    VIP    Accredited Certified
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Resolved! PST Locator task - NetAppHomeMap

Hello, A customer needs to locate PST files that were on a netapp filer. PST files are opened in Outlook through a drive X:\ mapped to \\netapp-filer\%username% Unfortunately, PST Locator task failed to translate share name X:\ to UNC. I've found ...

Resolved! which users have Vault Cache?

Hello,   lets say that in Desktop Policy we have a value "Users can decide" about their Vault Cache setup. Is it possible to find out, from an EV server side or from a SQL database, who has VC and who does not have?   There is this tool: https:/...

Michal_Mikulik1 by Moderator
Partner    VIP    Accredited Certified
  • 599 Views
  • 2 replies
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EV Plugin error

Hi, Kindly find the details of the enviorment as follows. OS Version: Windows 7 SP1 Outlook Version: 2007 SP3 Enterprise Vault add-in Version: 11.0.1 We are using symantec antivirus. I am geting below error while opening outlook. Outlook exper...

Vipul_Desai by Level 4
Partner Accredited
  • 452 Views
  • 3 replies
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Resolved! couldn’t manually archive items

we are facing an issue with a single mailbox which we can't manually archive items. EV v9.0.4 Client : outlook 2010  with client 10.0.3 installed Every time a manual archive action is started : We receive the attached errors   We have tried t...

EV backup/Store designs

Server01 With 1 Vault Store consisting of 6 Partitions. 5 out of the 6 are closed partitions. All 5 Partitions are about 1 TB in size. We were backing up EV using Backup Exec 2010 without the EV agent. What we would do is set up a backup job to run t...

Alex81 by Level 1
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  • 0 replies
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EV 10.0.4 not archiving mailbox using task

I'm working with a customer who has a large mailbox >500GB, a few years ago this mailbox was a PST which was improted into Exchange (2003).  It looks like the emails are not archiving from the task but they do when archived manually The emails are s...

Resolved! Opening FSA archived items seems empty

Summary: Copying the FSA archived items to another place from a network path, the placeholders change back to original icons but the recalled files seems empty, corrupt The issue: The customer wants to copy an archived file or files for example t...

papsandor by Level 3
Partner Accredited
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  • 3 replies
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