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Discussion Posts

Event id 2256 Error [0x8007203a]

Hi   My customer has a EV installation running 10.0.4   I get this error when trying to start the Archiving task for one of the two Exchange Servers (Exchange 2010 DAG Cluster)   The Archiving Task 'Exchange Mailbox Archiving Task for CPHCAS-01...

JesperBerth by Level 5
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Storage Queue files disappearing

Had some strange situations in the past with some customers.  They all had problems with the VSA not longer beeing able to access storage queue files or the storage queue location until they did a restart of the server. Problem was that we were neve...

Marcde by Moderator
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Resolved! Vault items "Awaiting Backup" not cleairing

HI, in the passed I open the https://www.veritas.com/community/forums/vault-items-awaiting-backup-not-cleairing-down-below-3414, 1 year later the value is up to 4497.  AndrewB said that "the key is the "unsecured SIS parts in other partitions" so yo...

Tonaco_pt by Moderator
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Resolved! Enterprise Vault 12 - Administrative Permissions: RBA Problems

Hi, after upgrading from EV11 to EV12 i wasn´t able to login with a personalized account to the EV Admin Console anymore. The User was member of an AD Group (Exchange Admin Group) which was assigned in EV11 to the "Power Administrator" Role. When i´...

Jakob by Level 5
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OUTLOOK mac client issue

Hi  Team, We  are using  EV 11.0.0 for archiving  Microsoft Exchange 2013 dag. We have windows and mac client. Facing  issue on MAC client while restoring email.   Enterprise Vault Search :Either Microsoft Exchange Server is not reachable or You ...

pkatakdound by Level 5
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Archiving status = Warning:failed to process mailbox

Hi, I have problems with 4 users mailboxes for other hunders there isn't any problem. In Enterprise Vault their archived mailboxes are empty. There are warnings in Archiving reports that users mailboxes' couldn't be archived and the warning is : ...

hbozan by Level 4
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Resolved! Journal items - 3071 - Do Not Archive

Hello all, Running EV11.0.1 CHF3, 12 EV servers, Exchange 2013. Only performing Journal Archiving. We have many Journal Mailboxes which contain a backlog of several million of items. These Journal Mailboxes are static (i.e. no new additions), but n...

GertjanA by Moderator
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Resolved! Edit archived items in Outlook - Possible bug?

I may have found a possible bug in the Enterprise Vault Outlook add-in.  When I open a shortcut and it displays the original Item. I click on "Action" and "Edit Messsage" - Add some lines to the email, click on save and try to close the email I get ...

Marcde by Moderator
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Resolved! unable to install Enterprise Vault Office MailApp

I want to install the Enterprise Vault Office MailApp on Exchange 2013 But somewhere i am doing something wrong. background details: EVserver FQDN: ev.testlab.local EV alias: evserver.testlab.nl Available SSL cert *.domain.nl I have added a wil...

Marcelvk by Level 3
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PST migration keeps failing

Hey guys, we just gained the responsibility to support a further company and we will activate EV for them. In advance we have the task to import all their collected PSTs. Therefore I'm just creating the overall process and testing the PST import w...

woelki by Level 4
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  • 6 replies
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Mailbox not vaulting as items ineligible

We have one mailbox that doesn't vault because it shows everything as 'items ineligble under policy'. The account is in the same provisioning group and has the same policy applied to it as all the other working mailboxes. The account isn't disabled, ...

DCOM was unable to communicate, requested by W3WP

Hello Forum, I'm receiving Event ID 10028 (DCOM) randomly throughout the day: DCOM was unable to communicate with the computer evserver1.domain.com using any of the configured protocols; requested by PID     cbb0 (C:\Windows\SysWOW64\inetsrv\w3wp.e...

TheKremlin by Level 3
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Enterprise Virtual Vault Error in Outlook 2016

I recently upgraded my OS to Windows 10 from Windows 7. I also upgraded to MS Office 2016 (from MS Office 2010). Finally, I upgraded Enterprise Vault to Version 11 with the Hotfix 3 (From Version 10).   Here's the issue: I can successfully sync my ...

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