I am running
EV 11.0.1 CHF3 on Windows Server 2012
I keep getting Events 2850 and 3419 when trying to run a archiving job
Whilst post processing a message an error occurred in CArchivingAgent::PostProcessArchived...
Recently we migrated from EV9 to EV11. This went pretty smooth. We had a handful of mailboxes not have their shortcuts updated to point to the new servers. We have been following a process that, exported the archive to PST, deleted shor...
I need an information,
When EV archive disk (which active partition on itself) has been moved in disk storage, are there any log created on EV server about this issue?
If there are where can I find those logs ?
Users cannot unarchive mail any more.
When I checked on the server, there seem to have been problems related to the EnterpriseVaultMonitoring databse:
CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exc...
we changed the IPs of our Centeras in the partitions of all Vault Stores. However EV is still connecting to the old IP adresses we had in the partition entry before we changed it.
When checking in the SQL DB (Partition Entry Table in the E...
I just did a fresh installation of Enterprise Vault 11.01 with Hotfix 2 on W2012R2, everything seems to be fine, also the operation manager is running without flaws. SQL is 2008R2 on W2008R2.
I have some trouble with the EV repor...
This is for EV8.0.5. The company uses backup software that doesn't reset the archive bit, as a result there are scripts that create a blank text file called IgnoreArchiveBitTrigger.txt in each of the Vault Partitions. It has been se...
Is there any DTrace documentation that help me throubleshooting logs better ? I want to dig deeper what can be suspicious, what is definitely wrong ,but I am unable to find any documentation. Any replies would be highly appreciated.
We recently have deployed new AV (System Center Endpoint Protection) and we have started to received notification of infections detected in following location "c:\users\%username%\appdata\roaming\evvc\" for multiple users across desktop es...
A customer has already decommissed this particular vault store.
So now the error is showing.
Correct me if I am wrong - I believe I need to manually delete or change the records in SQL table.
I have one single solitary user who does not see the EV tab on his Outlook menu. Otherwise EV is archiving normally for him, and no other issues. Already confirmed that Outlook Anywhere is not enabled.
He had 'Download shared folders' checked i...
Noticed many warnings in vault system log that vault was failing to connect to many mailboxes. Upon research discovered these users accounts are gone completly from Active Directory, Exchange (no mbx), and Vault (no archive box). Clearly something in...
several users are not being archived for few weeks now.
event viewer shows:
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 23/07/2015 11:16:49
Event ID: 3439
Task Category: Archive Task
Upgraded from EV 9.0.4 to 10.0.4 and in the process of upgrading the indexes to 64-bit. I have a number of indexes that report failed items with the error below.
SeqNo SSID URL Error Code Raw Error
I need enable Pass-Throught option, but the setting "Delete archived file when placeholder is delete" is ignored on NTFS volumes if pass-through recall is enabled on the volume.
How can I delete archived file when placeholder is deleted ?
I have some issues at a customer's site which I think are all interlinked so I will try to keep this as short as I can.
The environment is EV 9.0.4
Firstly, a user is due to run a workshop and requires some old emails that were migrated from her PS...
unfortunately since the weekend our indexing service is not willing to come up. It is failing with event ID 41293.
For sure there are a lot of possible solutions, but none of the troubleshooting digest seem to fit to our case.
Once user is facing an issue with his Outlook 2011 in MAC OS X Yosemite,. The user is using only one mail profile and he didnt configured "mail" application for emails.
The error is showing as
Microsoft Entourage is not running.