Hi A customer complains that whenever the bring up the owa page they get a pop up they claimed it started after ev install on cas servers. I will say - once you dismiss the pop up all functions work correct and ev works fine adding a scr...
We've added 2 new Exchange servers as targets. One is fine but the archiving task for the other keeps failing. Setup process for both mailboxes were the same 1.Created EV system mailbox on the exchange server 2.Make sure VSA has full access permiss...
Hi ! We have archived the files in Windows Server 2008R2. The files with extension .html are broken ! When we copy or consult the file, this is blank or broken. When we try open with Notepad++ , it's display : Thanks for your help ! The versio...
Processing mailbox : CN=GautamEV Test,OU=EVArchive,DC=XXX,DC=com Error - Whilst processing mailbox with dn : CN=GautamEV Test,OU=EVArchive,DC=XXX,DC=com [0x8004011D] .ini file content : [Directory]DirectoryComputerName = EVserverSiteName = EVSi...
Hello all. After configuring the OWA/EV webapp we see the Enterprise Vault tab however when we click on it we get an "initialization failed" message. I read a few other community posts and some support threads and nothing has worked to correct the ...
Hi All, I have critical problem, I have 1390 targeted mailboxes , but each time I run archive task only 316 mailboes are proccesed and remaining 1074 were taken no action. In report I found mailboxes disableted But in actual all mailboxes are ena...
Hi Folks, I'm struggling to find any useful info on the net about the address of the webpage what should be displayed when you click on the Indexing item in the left pane of VAC. All the time getting an error in the right part of the VAC selecting I...
For several months now we've been unable to export EV archives...either to a PST or to the original mailbox. We get an error, "The Migrator Server on XXXX has shut down. Check that your storage server is running." I have been working with Symantec...
Hi Guys I was just looking for some info on the relationship between the services on a file server and the EV application servers. Very long story short....we upgraded the EV DB from SQL 2008 to 2012 on 20/05/2015. We took a VM snapshot to cover u...
I have the same issue as described here: http://www.symantec.com/connect/forums/ev11-event-41478-user-does-not-have-permission-any-archive I did what is suggested (delete user row from OWS_UserPreferences table) - this solved the issue, for exac...
I migrated EV9 from 32bit over to 64bit OS successfully. Now, trying to upgrade from 9.0.1 to 10.0.4, and then EV11. Getting EV installation error "This Hotfix is not compatable with Enterprise Vault 9.0.1.1073". This article says EV9.x to EV10.x ...
How do I manually delete a vault store from SQL? Is there a SQL query for that? Thanks.
we are facing an issue with a single mailbox which we can't manually archive items. EV v9.0.4 Client : outlook 2010 with client 10.0.3 installed Every time a manual archive action is started : We receive the attached errors We have tried t...
We have had KVS Vault running for years to archive our external mail (all external mail is copied to a mailbox which is then archived into the vault and deleted from the mailbox). A few weeks ago, it stopped archiving (i.e. the mail was not copied t...
Hi All Have a strange one here on a users machine, the other day they could not load their email in oulook 2007 from archive. The other support person recreated their profile uninstalled the ev client 10.0.4.1189 I then recieved the device. ...
I would like to disable a single user in enterprise vault through a script. (a single user just for testing, then later doing it for a lot of users) I am trying to update a single user in the Enterprise Vault by using the EVPM utility, but I am getti...
Hello, we are facing an issue on customer side. Customer uses EV 9.0.4 and a combination of Outlook add-In 9.0.4.1125 and 10.0.4.1354 in an citrix environment. It shines that Outlook users with Add-In 10.0.4.1354 are unable to open Search/ArchiveE...
Hello all, Pulling my hair out on this one. On 1 of my 3 EV-servers, I have this event 41521 several times in a row. The event reads: Log Name: Symantec Enterprise Vault Source: Enterprise Vault Date: 4/29/2015 2:17:59 PM ...
Hi All, I have a client that decided to migrate their file server to a new server. They manually copied over the contents including the PH and obviously none of the archived files are accessible now through double-clicking on the new file server. W...
My EV CAS provisioning has been working for several months. We've been adding users periodically and working great up until this week. Now I am getting the following error in the CAS provisioning report. Error: There was a problem processing this ...
