Topics with Label: Features

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Resolved! When finding an attachment in "Search Vault", is it possible to have the containing email opened, instead of the attachment?

Hello, Currently when doing a "Search Vault" (EV7.5 or EV8.0 Exchange Mail Archiving), the results can show attachments and/or email. I'd like to configure it so that when opening a search result (like an attachment), the containing archived email...

Resolved! Vault Usage Report (usage.asp) shows "Access Denied" when accessed through the Admin Console

The title of the thread says most of it but here's the weirdness: 1. I'm accessing it using the VSA (so it should have the proper permissions) 2. I can access it from my other Enterprise Vault server (so it has the proper SQL permissions) 3. I can ac...

Resolved! Audit reporting - Archived Items Access and trend reports show blank

I have enabled auditing for certain events on our EV 8.0 server using the following document. http://seer.entsupport.symantec.com/docs/285115.htm I waited a couple of days for audit data to build up and have now run the reports but they have come ba...

Resolved! Large Advanced Search in batches by archived date?

Hi all. I am trying to search a large vault (~1000 PSTs of users who left the company through the years were archived into this vault). When I put in my search criteria and click Search, instead of showing me all the results, it gives me a drop dow...

client driven migration stops with status migrating

Hi We started with a client driven PST migration pilot. In our test environment everything works fine for citrix outlook clients and local (fat-) outlook clients. Now in our pilot we have an issue with an user on a citrix environment. We now see th...

Resolved! Archive Explorer and Search Vault will not open

I'm having in an issue on a new Citrix server installation using Office 2003 and the EV7 client. The archive viewing of individual messages from Outlook works fine but I cannot launch the Archive Explorer from within Outlook. The verbose log...

How can we improve your support experience?

Hi, If you've logged a case with support recently you will know that we send you an email pointing you to tech notes for common issues as well as asking you to run the deployment scanner to capture information about your environement. So we have con...

Resolved! EV8 backup rights

Hello. We recently upgraded from EV2007 (SP2) to EV8.0. There's a strange issue with setting backup states. In Vault Admin Console, upper right corner the logged-in user is properly listed as an Storage Administrator (as is specified in Authorizatio...

EV and NetBackup users

Hello all, I wanted to be sure as many people as possible saw this from the blogs section: https://www-secure.symantec.com/connect/blogs/information-protection-survey-symantec-enterprise-vault-netbackup The Symantec Enterprise Vault and NetBack...

Resolved! Indexes for EV Journaling

EV 7.5 SP3 We have been using the journal feature of EV for the past 3 years. We have over 20+ indexes for the journal that are 20GB in size. Is there anyway to determine if all these indexes are still needed? Thanks. Kathy

SP2 install now issues with MMC

I have a server running windows 2003 std sp2. Sp2 was just installed recently. The version of EV is 6.0 sp3 The install of sp2 took place recently. The issues i am having are linked to my mmc 1. the buttons for enabling users and disabling users ar...

Resolved! Domino Mailbox Archiving - Retention category

Have a customer using Notes/Domino that has requested to configure a folder in their user mail file with a special EV retention category. Is this possible - like it is in Outlook/Exchange? Or is there another way to accomplish allowing the users to a...

Periodically deleting archived items from vault, after shortcuts deleted

Hi, I am not sure that i well understanding the deletion mechanism from Archives. I know that archived items can be deleted periodically (scheduled) after shortcuts are deleted from Exchange. Q1: Is it considering item expiry or once user delete shor...

Does Discovery Accelirator 8 Dedupe?

Does Discovery Accelerator 8 Dedupe?

Offline Vault Size resetting to initial default after Microsoft Patches installed

We have a few customers who state that their Offline Vault Size is resetting to it's initial default value after Microsoft Patches installed and the machine it rebooted. This seems strange to me. It starts at 100 MB, they set it to 5000 MB and when t...

Journal Threashold Alerting

Hi, Our Journaling server on KVS 2007 SP4 fails regularly resulting in items building up in the inbox. Can anyone recommend and software that would alert us when the item count in the Journal inbox reaches, say 500 items. That will remind me t...

Content Management API

I am trying to write a small vb app that will arhive selected file from file system manually. I try to use EVContentManagementAPI to do this, but I am missing something since I get an error("No access to the vaultstore, archive, or item") when I try ...

Question on hotfixkb924334v2(6.5.7651.60)_287290.zip

Hi, I have a question on hotfixkb924334v2(6.5.7651.60)_287290.zip. I have not yet applied MS hotfix 924334 in my front-end server. While googling I have come across this KB Enterprise Vault buttons disappear from the Outlook Web Access (OWA) toolba...

instructor led training

I would like to go for some training. I am mostly looking for customizing training. Is there an instructor lead training available?

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