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Discussion Posts

EV Client 12.0.0.1037 with Mac OSX Yosemite

We have EV Client plugin installed with Outlook for Mac 2016 on Mac OSX Yosemite 10.10.5. Software versions: EV Client: 12.0.0.1037Outlook for Mac 2016: 15.17 (151206) Plugin installed succesfully.  However when I scroll to an archive emails and c...

fdehinbo by Not applicable
  • 445 Views
  • 2 replies
  • 2 kudos

Cannot install Enterprice Vault Client on Mac OS X

Hi, I had working Vault installation, which was broken when I upgraded to Mac OS X Yosemite. So installed new 2015 Offise suite (including new Outlook (15.18 160109). Then tried to install Enterprice Vault from disk image SymantecEnterpriseVaultClie...

nyholku by Level 2
  • 1173 Views
  • 7 replies
  • 0 kudos

EV10 Mac OS client compatibility with EV Server version?

I've been reading and re-reading the Mac sections of the Compatibility Guide (June 1, 2015 version) and can't seem to find the EV client/server compatibility matrix for Mac OS EV client. Basically, need to confirm if the EV10 Mac OS client is compat...

dihrig by Level 4
Partner Accredited
  • 458 Views
  • 3 replies
  • 0 kudos

EV 11 Plugin on Outlook 2011 for Mac crashes

I have an issue which I cannot seem to fix. I am using Yosemite with EV 11.0.1.1022 plugin installed. Whenever I login to the vault the EV app appears to crash. The icon in the top task bar disapears and the about 60 seconds later returns and is sti...

Resolved! Unable to login to Evault Client from MAC

one of our user is unable to login to Evault client on his MAC. After entering the credentials, he gets the below message. "Enterprise Vault client failed to login.Unable to retrieve configuration information" so far only this user is experiencing ...

Resolved! OUtlook Add-in from higher EV version

Hi All, I have some problem with OUtlook Add-in for mac OS X client version 10.9.3, my EV server version 10.0.4 (the latest EV 10 version, i think), the problem is i used outlook add-in from EV 10.0.4 source then i tried to install to mac OS X clien...

hutagalung by Level 2
Partner Accredited
  • 431 Views
  • 2 replies
  • 1 kudos

Resolved! Enterprise Vault 10.0.4 & Mavericks Menu Greyed out

Working in a production environment integrating Exchange 2007 EV10.0.4 wih Macs Office 2011. (Windows EV and Outlook 2010 already funstioning) I have searched these KB's on Symantec and cannot see an article specifically answering why after install...

Resolved! Enterprise Vault for Mac

Hi There I have the Mxxx serial number for enterprise vault but when looking for the plugin for Office 2011 for Mac on fileconnect site, i cannot find it.  Is there a direct link for it or is it within the 900MB download?   Thanks

Corrie by Level 2
  • 563 Views
  • 6 replies
  • 1 kudos

Resolved! notes cant manually archive mail on Mac

  EV 10.0.4.1189 R1 EVDG 8.5.3FP5 Domino 8.5.3FP5 Mac OSX 10.8.5 Notes 8.5.3FP5 windows environment notes can manually archive and restore mac environment notes cant manually archive,but can manually restore enable client logging on Mac CN=A...

Seifer by Level 3
Partner Accredited Certified
  • 987 Views
  • 6 replies
  • 2 kudos
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