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Discussion Posts

Mavericks and Outlook 2011 for Mac

We have recently upgraded our EV to 10.0.4. We have installed the Outloook plugin to a Mac running Mavericks and Outlook 2011 Version 14.3.0 (121105). I can manually store and restore but the mail icons do not change on the Mac, they do change if you...

Resolved! EV 10 sp3 and Mac OSX 10.9

hi i know OSX 10.9 is yet compatible with enterprise vault but has anyone tried to see if the EV helper for mac OSX works on 10.9? i have just purchased some new mac laptops and they will come with 10.9 and i was hoping not having to downgrade them t...

elbutre by Level 4
  • 2370 Views
  • 19 replies
  • 2 kudos

Resolved! Enterprise vault client Login - Shared Mailbox/Archive

Hello We're testing Macintosh EV client in our environment with EV client for Mac 10.0.3 and EV server 9.0.4 CU3. The client is able to login and work as expected for primary mailbox, however it is unable to login for shared mailbox/archive even thou...

AKL by Level 6
Certified
  • 2473 Views
  • 21 replies
  • 0 kudos

Resolved! User cannot log in after vault client 10.0.3 install

Hi Having a really tough time with an issue. A user got a new Mac running OS X 10.8.4, she originally had the vault client 9.0.2 which would not let her log in, no matter what combination of credentials we entered it would not let her in. So we decid...

EV 10.0.3 Client - Unable to find Exchange Server

Hello I know there're multiple forums or articles where user or particular organization reports that EV client on Macintosh generates error upon login which states that "Unable to connect to Exchange Server", but none have helped so far in our partic...

AKL by Level 6
Certified
  • 667 Views
  • 9 replies
  • 0 kudos

Resolved! Enterprise Vault for MAC

I just installed EV version 10.0.2 for my MAC OS X 10.8.3 and I have a question about configration. -Enterprise Vault Addin loaded first time but Enterprise Vault Addin doesn’t load with Outlook subsequently. Toolbar doesn’t dock to Outlook toolbar ....

kmoro by Not applicable
  • 635 Views
  • 1 replies
  • 1 kudos

Resolved! FSA access using Apple Mac Clients

Hello all,   I have already reviewed the below linky, which is now a little old, detailing the issues arround Apple Mac clients and FSA, along with the recomendation to use the Group Logic ArchiveConnect client on the Mac's https://www-secure.symante...

MMcCr by Level 4
Partner Accredited Certified
  • 921 Views
  • 6 replies
  • 0 kudos
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