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Discussion Posts

EV11 - indexing running behind? Check this

Hello all, I've been working on an issue we had the last few weeks, where the VAC reported 'items waiting to be indexed', and where the count went up day by day. While working with support, and in this forum, I also accidentally found an KB article...

GertjanA by Moderator
Partner    VIP    Accredited Certified
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Resolved! Configure Archive Groups EV search

Hi ! In Enterprise Vault Search I have the possibility search in File System archives. But I want disable this ! Users can set up custom "archive groups" in Enterprise Vault Search (https://support.symantec.com/en_US/article.HOWTO93982.html). I ...

Resolved! Files archived .html are broken

Hi ! We have archived the files in Windows Server 2008R2. The files with extension .html are broken ! When we copy or consult the file, this is blank or broken. When we try open with Notepad++ , it's display : Thanks for your help ! The versio...

Resolved! EV - 11.0.1 download & location

I currently have a number of customers on various 10 versions of EV and am looking to start planning the EV11 upgrade.  As 11.0.1 is now available I am planning on deploying it. I see and can access the 11.0.1 CHF1 ISO, but cannot locate the 11.0.1 ...

SYMAJ by Level 6
Partner Accredited
  • 5016 Views
  • 2 replies
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Enabling Virtual Vault using registry values

Hello, I work in an environment with 5000+ computers. We are doing a rollout of Windows 7 using SCCM2012 and Outlook with the Vault add-in. When doing this, the Virtual Vault most of the time is not visible in the Outlook navigation pane. What ...

Resolved! Enterprise Vault Server Instance Failed to Start

We are running EV11 configured on Windows Server 2012 two node MS Failover Cluster. It has been observed that, If any of the EV server is restarted & later on If we try to move resources back to the restarted server,  the resources are unable to mov...

Resolved! Changelog for EV Outlook Add-In

Hey guys, we already installed 10.0.4 on server side, but our clients still have the Ootlook Add-In of 10.0.3 (some of them are still on 10.0.0) I wanted to know, what are the advantages of upgrading the clients? In the general Enterprise Va...

woelki by Level 4
  • 257 Views
  • 2 replies
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Resolved! items not taking on the correct retention

hello, having an issue where people move items from imbox (90 day retention) to a retention folder with (1yr retention) the item doesnt take on the new retention, i have let the normal shortcut process run and have run it manually a few times and no...

Resolved! expiry report reporting false items

ev 8 sp3 have an issue where the users expiry report is falsely reporting items that are going to expire, see the attached example. the user has an email that's in a folder with a retention of 15yrs, when you open the email and do properties on it,...

Resolved! Enterprise Vault 7 Installation Media

Hello to all, I'm involved in EV project migration from versión 7 to 10. I now the steps to do it and this is not a problem, but I want to do it in a LAB environment first. My problem is that I have all installation media (2007, 8, 9 and 10), but n...

AG81 by Level 5
Partner Accredited
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  • 3 replies
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Resolved! Enterprise Vault OWA Extensions in 10.0.4 CHF2

Hello.  I am in the process of upgrading Enterprise Vault from v10.0.3 to v10.0.4 with Cumulative Hotfix 2. We are performing this upgrade for compatibility with Exchange 2013 SP1. I noticed that while Enterprise Vault OWA Extensions are not requir...

Unable to reply/forward Stubbed emails in OWA 2010

Hi guys,   We have emails that are stubbed in Exchange Server 2010. When we open an email that has been stubbed by Enterprise Vault 10 in OWA, we see that the email has been stubbed but we are unable to reply, reply all or forward the email. When ...

RS84 by Level 3
  • 712 Views
  • 7 replies
  • 0 kudos

Resolved! EV addin 10.0.4.1293 not loading with Outlook 2010

Hi We've just started rolling out EV Outlook add-in 10.0.4.1293 and we're seeing an unexpected issue with Outlook 2010. Multiple users are reporting that the addin fails to load after the upgrade and the workaround seems to re-create the mail profil...

Resolved! Exchange 2007 SP3 RU13

Hi!   Running EV 10.0.2 Exchange 2007 SP3 RU10   Need to upgrade Exchange to RU13 beacuse we are moving to Active Directory 2012 R2   Is there any comaptibility issues on the cas/hub servers regarding the OWA EV client?   Regards Krister

Krister by Level 5
  • 463 Views
  • 2 replies
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Resolved! Backout Plan for 10.0.4

Currenlty running 10.0.3 for archiving with Exchange 2010.  Need to move to 10.0.4 hotfix 2 to support upcoming mirgration to Exchagne 2013.  My question is around backout plan...........   Currenlty use data domain for the archives, and replicate to...

SKTAG by Level 4
  • 442 Views
  • 4 replies
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Resolved! Exchange 2013 CU3 Compatibility

Hi,   Do you know when Exchange 2013 CU3 will be supported by EV ? We are about to migrate to Exchange 2013 and currently it seems as if we'll need to remain on CU2 to maintain compatibility.  Have Symantec published a guide as to the time between th...

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