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Discussion Posts

Resolved! EV can't automatically archive newly added user's mail

Hello all, my enviroment: EV 9 is archiving exchange 2003 running on windows 2003.   I created a distribution list - ALL, and all exchange mail users are in the distribution list. when a new user is coming, I will put him into the list- ALL. But I fo...

A_W by Level 4
  • 316 Views
  • 6 replies
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Resolved! EV OWA issue - exchange 2003

Hi   i have an OWA issue. I have 2 users both on the same EV server, 1 based in UK and 1 based in India accessing through Citrix.   UK user can access archived mails fine. When i try to access India users archived emails via OWA i get error "The remo...

GTK by Level 6
  • 267 Views
  • 3 replies
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Resolved! Exchange provsioning task does not run on schedule

Dear all, we are running Enterprise Vault V.9 and are facing the problem that the provísioning task does not ( in fact: never) runs at the scheduled times. The task is set to run 11 AM and 4 PM and the checkbox "run in report mode" is not marked. How...

Resolved! How to EV admin service?

I'm doing EV 10 STS test, it said in order to change the alert for index drive low disk space indicator need to configure admin service. But I can not find any option to configure. Any idea? Thank you.

patriot3w by Level 5
Partner Accredited
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  • 3 replies
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Resolved! EV index backup is inconsistent

I am having issues with my EV Indexes backup. I have NBU7 and EV9, I have an EV policy type backing up my EV monitoring db, fingerprint db and indexes. When the Index job kicks off, it spawns off 10 jobs, and I usually have 4-6 of them fail, and the ...

Nate_D1 by Level 6
  • 194 Views
  • 3 replies
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Resolved! EV client error

Does any one know why OfflineVaultPH3x_en.dll fails during http only plugin installation. It's W7 64 bit Office 2010 SP1 end we are using EV 9.0 HTTP only pluging . 

Resolved! EV reports permission sync with EV roles issue

From the EV reports configuraiton document: the EV reports permission will automatically sync with EV roles. I did sync the permission using the EV reports configuration tool. However when I logon as the report user(the report user which can only vie...

patriot3w by Level 5
Partner Accredited
  • 368 Views
  • 3 replies
  • 1 kudos

Resolved! Search HTTP Service Requires SSL

Hi Guys, I'm trying to configure the Index Query Server HTTP service to use SSL, so I go to EV server properties - Advanced - Indexing - change the Settings: 1. Search HTTP Service Port from 80 -> 443 2. Search HTTP Service Requires SSL from Off -> O...

patriot3w by Level 5
Partner Accredited
  • 284 Views
  • 2 replies
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Resolved! ISILON CIFS share for EV

We are trying to create a parttion on EV10 which is on ISILON NAS. We are getting error that EV claims it can not set permission. From Windows point (w2008 r2) we can create and set any type of permission on the folders. We are select network share d...

Resolved! Marked For deletion issue

Hi Everyone, I am using 3 EV servers for a huse company. I have many archive mailboxes. I want to delete one of those mailboxes. I've disabled it and then right click on the mailbox and click delete. It successfully marked for deletion. I've been wai...

Tumay by Level 4
  • 336 Views
  • 4 replies
  • 0 kudos

Resolved! Error for user enabled in EV for Domino

Quick question.  My client has forwarded an error message a few users are seeing after being enabled for EV 10 for Domino (see attached). This has happened to user who were previously using Notes 6.x and have been migrated to Notes 8.5 for compatibil...

Resolved! query of EV FSA IIS authentication

Hi, recently i came accross a query from a customer regarding IIS authentication. we had implemented EV 9.0.2 for FSA of VNX5300 series(DART 7),when we are doing a prerequists we were getting error message during the prerequists steps as followed. St...

chetan_k32 by Level 4
Partner Accredited
  • 433 Views
  • 1 replies
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