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Discussion Posts

Resolved! Get out from under shared SIS parts?

This is an EV 9.0.2 environment. I have two Vault Store Groups, VSG1 and VSG2. VSG1 contains 3 (Vault1, Email, Journal) vault stores which are configured for sharing within the group. I want to delete Vault1 however due to the "share within group" se...

Resolved! Vaulted emails and delegations

Hi.  We have users who receive delegation to other users emails.  Our domain policy is vaulting the emails after 90 days.  When the user goes into the vaulted emails that have been vaulted under someone else's username, they are not able to download ...

mbutler99 by Not applicable
  • 468 Views
  • 1 replies
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Resolved! Inline upgrade of EV 8.0 SP4 into SP5

Hi, I'm about to do the upgrade of EV 8.0 SP4 into SP5, so I wonder what could be the best way to do it ? Can I just double click the installation file and then follow on the guide ? and for the downtime to the users is that only during the installat...

Resolved! Upgrade EV 9.0.3 to EV 10.0.1

Hi, We are planning to upgrade EV 9.0.3 to EV 10.0.1 We are already having Symantec Enterprise Vault 9.0.3 installed at Windows Server 2008 SP2 Datacenter Edition x64 bit (Not R2) and SQL Server 2008 x64 bit installed at separate machine Kindly sugge...

Resolved! Enterprise Vault 8 High Availability best practice ?

Hi People, I got Symantec Enterprise v 8.0 SP4 as a VM which uses Physical RDM capability to leverage EMC SnapView replication from production site to DR site LUN level, however I wonder if this is the correct procedure since I cannot find any way to...

Resolved! Adding new Vaults best practice ?

Hi All, I'm planning to change the archiving policy of my email companywide from 6 months into 3 months, so I guess it will take a lot of disk space, while my current Vault is at 90 percent full, How do I ensure that over the night Email archive can ...

Resolved! Running out of drive letters in EV server ?

Hi People, My current EV server 8.0 SP4 is seems to running out of drive space with just drive A: and B: available, the rest is consumed / used by the Indexer Volume and also Vault drives. I do archiving for both my Email Server and File Servers (mul...

Resolved! could not connect to Enterprise Vault Directory on "EV10"

I have not used my EV 10 lab for a few month but I now want to do some further configuration, however I now get the above error when I try to open the EV administration console. In event viewer I also get the following errors: source - Distributed CO...

Bryan_W by Level 2
Partner Accredited
  • 3131 Views
  • 2 replies
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Resolved! EV10: 2243 and 2270 errors - Could not scan user mailbox

Hi all, for two mailboxes we have the same issue in our EV 10 server: 2243: Could not scan user mailbox /o=XXXX/ou=First Administrative Group/cn=Recipients/cn=USERNAME, cannot list messages 2270: A queued operation exceeded the retry count and has be...

RenaudT_ by Level 4
Partner Accredited
  • 284 Views
  • 1 replies
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Resolved! EV 10: w3wp.exe crash for EVindexpool

Hi all, On all our EV10 servers (Windows 2008 R2 x64) we have the following error poping multiple times per day:   Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2 Faulting module name: libgthread-2.0-0-vs8.dll_unl...

RenaudT_ by Level 4
Partner Accredited
  • 650 Views
  • 2 replies
  • 0 kudos

Resolved! EV10 - Move from DAS to NAS

Hi all, Does someone know if it's possible, and how we can do, to move a VaultStore Partition from local disk (D:\ptn01) to a NAS device (\\mycifsserver\ev$\ptn01 for exemple) in the same VaultStore. Or do we need to create a new VaultStore? Thanks. ...

RenaudT_ by Level 4
Partner Accredited
  • 488 Views
  • 6 replies
  • 0 kudos
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