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Discussion Posts

Resolved! Upgrade from 9 32 bit to 9 64 bit question

This is the process I am going to follow to move my EV server from a phsycal 32-bit box to a virtual 64-bit one. I wanted to double-check with someone to see if I am missing anything. My current version is 9.0.2.   1. Build new target EV server (Wind...

Client-drive PST migration failling

Hi, I have an undergoing PST migration to Enterprise Vault 10.0. For the migration I am using the Client-Driven migration. For some of PST files, the migration starts and then after processing several chunks, if fails and changes the migration status...

Citrix - Outlook Not Exiting

Hi, I am running Citrix XenApp 6.0 on Windows 2008R2 Servers.  I have Outlook 2010 installed on the Citrix servers and am publishing Outlook.  I have the Symantec Enterprise Vault HTP-only Outlook Add-In Version 9.0.1342 installed.  I have conquered ...

Resolved! Index Admin Service won't start: error 41312, 41335

hello, today the index service starts with error, dtrace and eventlog says: An error occured while trying to start indexing engine. Further error details include: '<exception name="service-command" stack-trace="//scope/set-var[@name='result']/sco...

susika by Level 3
  • 991 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to stop all EV services in File Server

Hi Everyone, Can anyone please explains to me as to why I cannot STOP all EV services in my Windows Server 2008 Enterprise cluster Fileserver ? I have tried in both nodes but so far I cannot stop the following services: Enterprise Vault File Blocking...

Resolved! Vaulted emails and delegations

Hi.  We have users who receive delegation to other users emails.  Our domain policy is vaulting the emails after 90 days.  When the user goes into the vaulted emails that have been vaulted under someone else's username, they are not able to download ...

mbutler99 by Not applicable
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! Multiple Platform Internet Browser Support

There is something I don’t understand about the compatibility for Internet Browser support on multiple platforms in conjunction with Microsoft Exchange OWA roadmap in supporting multiple Internet Browser versions such as Firefox, Chrome and Safari. W...

EHLO1 by Not applicable
  • 800 Views
  • 3 replies
  • 0 kudos

Messages not being archived from the journal mailbox

Hello   I had a journal mailbox that for some reason stopped archiving for a period of time. Then for some equally strange reason it started archivng again but there are 40000 odd messages that will not archive. A new journal mailbox was created as w...

AlanJ by Level 4
Partner Accredited Certified
  • 418 Views
  • 3 replies
  • 0 kudos

Resolved! How does EV 9 write to disk: sequentially, random or both?

From a disk I/O perspective how does EV 9 write to disks? I believe logs are written sequentially, but is vault data written sequentially or random? Can I configure how EV writes to disk or is it hard-coded during setup? Is this even an EV question? ...

Leo_ by Level 5
  • 583 Views
  • 5 replies
  • 2 kudos

Resolved! EV archive job doesn't work ?

Hi, I do not understand as to why my EV server Archival job is not working, this is for the zero day archive policy. Is there any event log to see what is happening to this Excahnge Server provisioning group job ?

Resolved! Inline upgrade of EV 8.0 SP4 into SP5

Hi, I'm about to do the upgrade of EV 8.0 SP4 into SP5, so I wonder what could be the best way to do it ? Can I just double click the installation file and then follow on the guide ? and for the downtime to the users is that only during the installat...

Resolved! Deleted mailbox links do not disappear from Archive Explorer

I have a user who had rights to a number of mailboxes through which he was also granted rights to those mailboxes' vaults. Those mailboxes have since been deleted but when the user runs archive explorer the old mailboxes are still listed. If I try to...

Leo_ by Level 5
  • 512 Views
  • 3 replies
  • 0 kudos
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