We are currently using v10.0 of the Outlook plugin with Enterprise Vault 11.0, we are upgrading our Enterprise Vault to 12.0. we are using SCCM 2012 R2 to push out the the new 12.0 plugin. we have a couple of questions If we uninstall the 10.0 versi...
Good Morning, We have two locations and two vaults per location created in EVault. Each location has their own exchange server. We are currently running into an issue, where when we search a specific internal email list (distribution list) as 'Recip...
Dear Experts, The problem: a couple of users out of several thousand have reported an "OIOM" error, when trying to open items in their EV archives. We have a somewhat mixed environment, as we're moving towards an Exchange 2013 environment. Current...
Hi We have an issue with a couple of users: Microsoft Windows 7 Professional Service Pack 1 (Build 7601) Enterprise Vault Client 9.0.4.1102.0 Microsoft Office Outlook 2010 14.0.6029.1000 Microsoft Internet Explorer 9.11.9600.18314 (IE11) On ope...
Hi, Looking for some help with an issue one of my colleagues has. The Vault Cache is downloaded successfully, looks complete etc.. but the ClientDiagnostics reports about 1,000 items in the content cache when we're expecting around 45,000 items. Th...
Hi all, While troubleshoot an outlook profile problem, we came a cross a weird outlook profile, please see picture: All user have 3 extra profile called EnterpriseVault_0000_0000 (the numbers varies in all user), they don't appear in outlook nor ...
Hi, A small number of my users get the below when launching EVS from the Outlook Add-in. The specific users are Win7 64-bit, Outlook 2013 32-bit, latest IE11 and .net 4.6.1. I am unable to replicate on test PCs with the same setup. Any thoughts on...
Hi, We are using Enterprise Vault 10 also able to search archive mails but not able to search customize mails. We can see the mails but cannot open Vaibhav
Hello All, I am once again having issues and hoping someone can advise or point me in the right direction as all I am finding currently is ambiguous documentation. The situation is relatively simple. We've upgraded the EV servers to version 11 and ...
We are experiencing this issue on few endpoints where after performing a search from Archive Explorer, we are not able to open any search result. Clicking on any of the search result email wont do anything and it just stays there forzen. No error is ...
Hi, I have a large number (>1000) of clients that i would like to reset the vault cache for. Instead of asking the desktop team or our staff to reset the cache themselves i would like to programmatically reset the vault cache by using PowerShell (.N...
What are the different message classes of an archived email?? I have found two as of now: --> IPM.Note.EnterpriseVault.Shortcut -->IPM.Note.EnterpriseVault.PendingArchive My objective is to identify mails that can be accessed by the owner only(Af...
We have just deployed EV 11 for Exchange, and we encountered a peculiar issue Background Server - EV 11.0.1 CHF2 Client - Outlook 2010 Plugin - Enterprise Vault Client 11.0.0.1444 (Light functionality enabled) Case we have a user whose Vault Ca...
Hello, I have a user that wants to share a folder under his "Archive Vault1" folder in Outlook. The instructions I received were that he needs to share the folder just like a normal folder in Outlook, but then I as an administrator need to give the...
I am aware of Article: 000032153 - "How to re-create Enterprise Vault shortcuts that have been deleted in a mailbox, or were not created because of PST Migration or Mailbox Archiving Policy settings." However this article does not resolve the issue. ...
I have several mailboxes in my Archive Explorer that dont belong to me. These mailboxes, at one point in time I did have full access to but the access is now removed. How can I get these mailboxes out of my Archives explorer? Windows 7 EV10.
Hello all, I am new on Symantec Enterprise Vault and recently i received a request to archive sent items of a shared mailbox weekly or even daily. I looked on EV but cant find these kind of settings so my question is, is it possible to do this a...
Hi, Can someone please help me to resolve the below issues 2 users in my environment they are getting Syncronization failed(Vault cache syncronization please find screen attached with this post). Could you please let me know how to proceed to res...
Hi Team, I hope there is someone out there that can help me decipher the message below. The outcome of these events is the user is unable to access certain items in their virtual vault & receive the message "Enterprise Vault is unable to retrieve th...
EV 10.0.4, Exchange 2010 sp3 environment; user moved mailbox folder to different location/subfolder, archived messages in that folder subsequently missing unavailable next day [after archiving process run]; attempted to move folder back to original l...
