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Discussion Posts

Spurious Alerts following Appliance Upgrade to 2.7.2

I have recently upgraded a number of 5230 Appliances to 2.7.2, and whilst all appear to be functioning as expected we are getting numerous alerts relating to disk failures which are 'false'. I am wondering whether there is a BIOS issue here (mismatc...

SYMAJ by Level 6
Partner Accredited
  • 1796 Views
  • 4 replies
  • 1 kudos

Resolved! Unable to restore a oracle control file in RHEL

Hi Guys,   Its me again :(   I´m trying to restore a oracle database according to this technote HOWTO63971 but when I run this command: run { allocate channel c1 type 'sbt_tape'; send 'NB_ORA_SERV=nbu_master, NB_ORA_CLIENT=ora_clnt'; restore ...

AndresV by VIP
Partner    VIP   
  • 1324 Views
  • 2 replies
  • 0 kudos

Resolved! NetBackup Appliance hangs then shuts down

Hi troops, IHAC who found one of the two 5220 2.6.1.1 appliance turned off twice and he had to power it off from the display since IMPI was not responfing either. They opened a case with Symantec but since in the logs there was nothing relevant, Su...

Resolved! NB7.6.0.3 restore to different location issue

Hi. Evnironment: MasterServer: Linux SLES11 RemoteConsoleServer: Windows 2008R2 (virtual machine) - is use for manage environment, backup polices, etc MediaServers & Storage: 2x NetBacakup Appliance 5230  NetBackup ver 7.6.0.3 is installd on all ...

Resolved! 5220 as master/media, logs, ESX San method

Hi all, I'm testing this configuration to backup VM on SAN method. My 5220's is configured as Master/Media. Zoning is OK and appliance have access to datastore lun. When I run Vmware policy, i've see VMWare snapshot create but, Netbackup can't ret...

AntBar by Level 5
  • 1055 Views
  • 8 replies
  • 2 kudos

Catalog Backup Error Status 14

Hi everyone, I am having issues with our Catalog backup after we upgraded to 7.6.1.1. This environment is a simple 5220 Appliance which acts as our Master/Media server connected to an IBM library on the back end. When executing our Catalog backup eve...

dwilson by Level 4
  • 937 Views
  • 2 replies
  • 0 kudos

Resolved! Netbackup and vCenter: Failed VM backup

Good day to all. I am new to Netbackup appliance, i would like to ask help how to fix the VM policy which failed to backup my VMs via vCenter 5.5. Configuration that I did are; 1. Netbackup Appliance 5230 2.6.1.2 and NBU 7.6.1.2, configured as Mas...

Czar by Not applicable
Partner Accredited
  • 1361 Views
  • 1 replies
  • 0 kudos

Resolved! Netbackup appliance 5220 Fan failure error

Hi All,  Can someone please guide on the below alert i have received today not sure If I need to escalate Symantec support to check it.    +-------+ | Enclosure 1 Fan Information | |+-----+| ||ID | Status | Speed | LowWaterMark | State | Ackn...

Arsalan_2k by Level 4
Partner Accredited
  • 980 Views
  • 3 replies
  • 0 kudos

Exchange 2010 backup fails code 4207

Hello. I have a serious problem with Exchange Information Store backup. The last weekend one of the storage log was full, so we had to remove txt log files by hand. After that, all Incremental backup jobs have failed with status code 4207. On Mond...

Resolved! P2 Therm Margin shows Warning

Hello everyone,   we received from our Netbackup Appliance 5230 a warning regarding the temperature from P2 Therm Margin (Hardware Error/Warning(s) Notice).   Temperature: 0 degrees C LowWaterMark: -128 degrees C HighWaterMark: -15 degrees C S...

Daniel_Be_ by Level 4
Partner Accredited
  • 683 Views
  • 2 replies
  • 0 kudos

Status 2060019 and status 87 Killing same job

Got following errors in our details on a solaris backup. Im on an appliance, 5220. We are running 7.6.1.1. Link to 2060019 in error message is a cyclical redirect. I saw in other posts that this was a problem in the pre 7.5.0.4 world, but was suppose...

Spud_2 by Level 3
  • 2579 Views
  • 4 replies
  • 0 kudos

Resolved! NetBackup Appliance 5220, root path is used 100%

Hello   Product: NetBackup Appliance 5220 Version: 2.6.0.1 Role: [Master Server, Media Server] Description: Recieved a data that sent by AIR from Main NetBackup Environment and store to MSDP.   My Appliance has got a problem since 3 day ago. ...

5220 2.6.0.2->2.6.1.1 two failures so far

/comentary After the last few upgrades I'm beginning to think that Symantec/Veritas is more interested in continuous "new shiny features" to attract Managers rather than fixing and perfecting last week's shiny.  The quality and the Admin Friendly qu...

D_Flood by Level 6
  • 696 Views
  • 4 replies
  • 0 kudos

Resolved! Failed upgrade to 2.6.1.1 from 2.6.0.3 on 5230

Just attempted upgrading our 5230 appliance from 2.6.0.3 to 2.6.1.1 and after running for about 2 hrs or so, it failed with the following email: Command install_NB_rpm failed to execute. An UpgradeStatus command shows the following: The softw...

Appliance 5230 file system showing read only

Hi Friends,   I am facing an issue file system read only with appliance 5230 and cannot login on appliance via putty and getting below error. Pleas help me.   Appliance.Support> Maintenance <!-- Maintenance Mode --!> Error in tempfile() using ...

Priyeranjan by Level 4
Partner Accredited
  • 1572 Views
  • 4 replies
  • 3 kudos

Resolved! 5230 Appliance - BIOS Warning

I have just installed a new 5230 appliance which shipped with 2603 installed.  After initial configuration I upgraded the appliance to 261 which completed successfully in approximately 1 hour (MSDP pool only contained a couple of test backups). Duri...

SYMAJ by Level 6
Partner Accredited
  • 4560 Views
  • 6 replies
  • 1 kudos

Failed to create storage partitions for appliance

Hi All.   I'm trying to configure an Appliance 5220 and at the time the configuration of the storage is finished, the following message appears. There is already a Master Server running with Windows 2008 R2 and am trying to add this Ap...

SymBack by Level 3
  • 1336 Views
  • 2 replies
  • 0 kudos
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