Topics with Label: Managing Backup Devices

Public Article on NetBackup Appliance Maintenance Releases

Please check out this living document. Welcome all feedback. https://www.veritas.com/support/en_US/article.100049781

NetBackup Appliance 3.3.0.1 Maintenance Release 1 (MR1) is now available

NetBackup Appliance 3.3.0.1 Maintenance Release 1 (MR1) is now available in the Download Center. https://www.veritas.com/content/support/en_US/downloads/update.UPD236988 Please install it *before* installing any other EEB/HotFix. If you install it af...

Late Breaking News and Important Updates about NetBackup Appliances Page

Please note the the following link: https://www.veritas.com/content/support/en_US/article.100038989 This is the *only* page that will provide Late Breaking News and Important Updates about NetBackup Appliances. Every effort will be made to keep this ...

Resolved! Netbackup Appliances is stucking over the night in the backup window

Hello, We are running netbackup master on a windows 2008 sp1 r2 server. In addition, all our backups go to 4 appliances that function as Media servers. Recently, we encountered long backup times. Sometimes, backups get stuck, causing other backup...

NBU Appliance running 7.6.0.3 how to config SNMP Traps on Solarwinds

HI All, I'm struggling to get SNMP V2c configured on my Solarwinds box for both of my NBU 2.6.0.3.. appliances. I've configured a Community String & added the SNMP server details on both devices, but when I try to add them as nodes, Solarwinds is...

Resolved! Did anyone worked on AIR required_interface setting ?

I need to route my Network Traffic in an already configured AIR Environment to an alternate unconfigure interface. This would be to eth0 on the appliance which is unconfigured. Can someone share with me the steps that needs to be followed here ? ...

NBU Appliance IPMI KVM Disabled

I have a 5230 Appliance, I have managed to get the IPMI configured by using IPMITools. When I try to use the KVM portion (Click on the Remote Control tab) I get a pop-up saying "This feature has been disabled by an administrator" I followed the inst...

Resolved! Migrating From Data Domain To NBU Appliances

Hi, One of our customers is currently using NBU 7.5 for two infrastrucutres (Unix and Windows). Recently they decided to move to NBU Appliances (5230, 3 of them). what is the easiest way to migrate the existing data from the DD appliance to the...

Resolved! Decommission of NBU 5000s

I need to decommission 2 NBU 5000s and can't find clear information on doing that. I pointed all policies to other storage and allowed everything on the appliances to expire. Is there a tech note or other documentation on removing them?

Resolved! Don't fix storage leak this time

I have a 5220, NBU 7.5.0.6, I'm monitoring the Spoold.log and this entry is showing multiple times, What does it mean? July 29 23:47:42 INFO [1082194240]: processDoSoTRefCheck: Don't fix storage leak this time, because so[20a711762cc8b917f2d7c7b6739...

Symantec Backup Appliance 5230

Hi, I'm looking for some guidance/ technical assistance in implementing Symantec Backup Appliance 5230 within our backup environment. Current configuration Master Server: VM (RHEL 6) Media Servers: Total of 4 physical media servers (2 in produ...

Resolved! Netbackup Appliance 5230 and Activity Monitor Access

We have a Netbackup Appliance 5230 running 2.6.0.2 as a master server. We would like to give our operators access to the Activity Monitor by setting up user accounts and plan on using auth.conf to restrict certain things. My question is do you guys...

Appliance call home failed

Can anyone advise to where and what address the call home on the Netbackup 5230 appliances goes too; it seems that the proxy that the appliance sits behind maybe blocking the call home functionality? The test call home does work and reports back as ...

Huge buffer delays

Hello I've been reading up on a few similar cases like https://www-secure.symantec.com/connect/forums/slow-backups-after-upgrading-7503 and https://www-secure.symantec.com/connect/forums/netbackup-data-consumer-waiting-full-buffer-delayed-2186355...

Resolved! Using the 5230 Migration Utility to migrate PureDisk data to MSDP

Hi all, Need to migrate data off a legacy PureDisk system into 5230 and I need some clarification on the process. HOWTO89017 states "NetBackup cannot use the storage hardware while PureDisk uses it for storage. The structure of the PureDisk storag...

Resolved! When too much process on appliance, randomly some of database backup fails at the middle of process

Hello, Firstly, this is a big company, nearly 20-25 TB data is backedup as weekly full backup. I think the problem occurs when i have duplication and backup processes at the same time. Randomly some db backup fails with 6 errors at the middle of job...

Resolved! Notification that /dev/mapper/system-log is at 89% full

We upgraded our appliance from 7.5.0.6 to 7.6.0.2 last week and now we are getting an alert from the appliance that /dev/mapper/system-log is at 89% full. Any ideas on how to fix this?

Netbackup Appliance 5230 - /disk: Input/output error

Hi. Good day! Need someone to point me to the right direction please. We've been using the appliance for almost two months now and it has recently been encountering mount issues with a specific volume. This volume contains all our backup data an...

Resolved! netbackup appliance 5230 email alert against advanced disk usage

When i come to check the backup system on begining of this week i found like 400 alert (used to be 20 - 40 catalog backup alerts only in last weekends) emails from the appliance 5230 (replication appliance) most of them telling the below message: ...

Resolved! Additional Shelf Required

Hi All, We have a scenario where addtioanl storage shelf is required. The customer has 2 appliances SYMC NETBACKUP 5020 APPLIANCE 32TB WITH 6 1GB ETHERNET SUPPORT 4HR INITIAL 36 MONTH. He want to upgrade with additional (20TB minimum) storage, Can...

Getting status 10 error - Hyper V clients backed up using FT transport - Netbackup appliance 5230

Hi all, We have added a new netbackup appliance 5230 in our environment. I tried to do a SAN client for 6 node Hyper V cluster in which the OS is Windows 2012. When I tried backup using the normal windows level of my hyper V clusters it does via FT ...

Resolved! Netbackup 7.6 Windows Client

Hi i am new to Netbackup 5230 Appliance which we have received recently. I have managed to setup the appliance but dont know how and from where can i access Netbackup 7.6 Software pre-installed in Applaince. Have read about it seems there is a window...

Resolved! AIR Import JOB NOT STARTED

Hello, I'm using AIR to duplicate to my DR site for the first time. My environment is 7.1.0.3 version and I'm using two Netbackup 5220 Appliances with MSDP/PureDisk. In the PDC my customer executed without problems the backup and the duplication jobs...

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