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Discussion Posts

Resolved! Admin console for 5230 master

I have a 5230 (2.6.1) master running in our DR location.  It is primarily used for AIR jobs from i primary DC but is used to backup a few machines here and there in the DR facility.   Apparently i have not tried to connect to it in some time throug...

Resolved! Netbackup Licensing Guide

Hi everyone, I have 26 clients windows physicals, 2 VMware and 16 BD SQL inside of this VMware, with 20 TB for backup.....just that dont find a guide full licencing of Netbackup, i need know the difference of Agent vs Capacity, and know how the appl...

Asael by Not applicable
Partner Accredited
  • 6557 Views
  • 3 replies
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Resolved! how to configure nbu appliance catalog backup

Hi,   1. I would like to know how to configure nbu appliance catalog backup.  specify path for keep catalog?  2.  and incase of catalog backup between site?      HQ > master server is windows and branch master server is nbu appliance. how to con...

Resolved! Netbackup BMR Question

We have a replicated setup between 2 x 5220 appliances (SW version 2.6) – all I would like to know is if I turn on BMR support on our primary appliance, do I need to turn this support on the secondary unit?

Resolved! Firmware & BIOS levels NBU 5230 Appliances

Hi, We are running several NBU 5230 Appliances (Current version 2.6.1.1) From support we have heard that our (RAID) firmware and BIOS levels are not current. My questions: What RAID firmware should we be running?What BIOS level should the 5230 un...

Resolved! How to stop jobs from restarting after a failure.

Hello,  I have some Duplication jobs that failed because the remote appliance was shut down for maintenance. They now restart every X time and will fail again until the remote appliance is up, fine, that's the expected behavior in normal case.   ...

Resolved! Appliance software Trap fail

Hi, Recently added and configured de SNMP Traps on the appliance and all hardware test were OK. The only problem is the software trap that i don't receive anything. I Stopped all process on Appliance and didn't appear any trap. I have Launched a Ba...

Arturo_Lopez by Level 5
Partner Accredited
  • 467 Views
  • 1 replies
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Resolved! "clean up work in post-upgrade"

Hi there, I've got a netbackup appliance 5230 software version 2.6.1.1. I wanted to migrate it to 2.6.1.2 but I realized there is a "clean up work in post-upgrade" since I updated it time ago and I can't download the new version. I tried to cancel i...

Resolved! Need to scrub NetBackup arrays

We are selling our Puredisk arrays and I am wondering what the best practice is to write zeros to the disks. Would a /shred command suffice or is there another procedure to wipe these drives?

Tdizzle by Level 2
  • 882 Views
  • 2 replies
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Resolved! NBU appliance 2.6.1.2 can't pass the host configuration

Hi Please advise is there any workaround to pass the host configuration Error "Failed to resolve the host name" The appliance can pass the nalookup of it's name and it has been added in host file Please see the attachment Many thx in advance T.W.

tonywu_ingram by Level 5
Partner Accredited Certified
  • 4335 Views
  • 9 replies
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Resolved! New Device Mapping File for Netbackup 5230 Appliances

Hi all, I am trying to find the latest Device Mapping File that is suitable for installing on Netbackup 5230 Appliances... I have found a Linux one (Linked below), but I am unsure if I can use that one for my 5230 Netbackup Appliances, as it is not...

Resolved! Run netbackup command from appliance

Hi all, I want to know if it possible to run netbackup command from 5220 in master/media mode ? When I'm trying via SSH, support, maintenance elevate, i've got this advertise : "Permission Denied. Access to root account requires overriding the Sym...

AntBar by Level 5
  • 4105 Views
  • 4 replies
  • 0 kudos

Symantec 5230 - AIR - Network Traffic

I have a question regarding data flow in the following environment: 3 sites, each a seperate NBU domain with a 5230 appliance and multiple windows servers (2K8R2 & 2K12R2) I use AIR to replicate backups between the sites   1 scenario is as follow...

SYMAJ by Level 6
Partner Accredited
  • 738 Views
  • 7 replies
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Resolved! Appliance 5230- Raid 1

we have a Aplliance 5230 at version 2.6.0.3. It has two storage shelves attached to it. Now in GUI I can see , there are 4 enclosers with ID 99, 252, 41, 24. Enclosure 41 & 24 are of size approx 36 Tb and 252 is of approx 4 TB. If I am not worng ...

NBU35 by Level 6
  • 1789 Views
  • 5 replies
  • 0 kudos

Exchange 2010 backup fails code 4207

Hello. I have a serious problem with Exchange Information Store backup. The last weekend one of the storage log was full, so we had to remove txt log files by hand. After that, all Incremental backup jobs have failed with status code 4207. On Mond...

Netbackup Appliance 2.6.1.1 Mail Issues FIXED

The Mail Issues that everyone is having with netbackup appliance is fixed in 2.6.1.1, but 2.6.1.2 breaks the email fix. Has anyone else experience this Has stated in their release notes   SMTP server settings for appliance notifications Starting...

Resolved! P2V Coversion fails with Status 7

Greetings, I  got involved with one P2V conversion issue which is segementation fault (core dumping) when executing through GUI and nbrestorevm command fails with P2V conversion job status 7. We have Appliances Based Master/Media Server running 2.6...

VPATIL by Level 3
Partner Accredited Certified
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  • 2 replies
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