Topics with Label: Tip-How to

Public Article on NetBackup Appliance Maintenance Releases

Please check out this living document. Welcome all feedback. https://www.veritas.com/support/en_US/article.100049781

NetBackup Appliance 3.3.0.1 Maintenance Release 1 (MR1) is now available

NetBackup Appliance 3.3.0.1 Maintenance Release 1 (MR1) is now available in the Download Center. https://www.veritas.com/content/support/en_US/downloads/update.UPD236988 Please install it *before* installing any other EEB/HotFix. If you install it af...

Late Breaking News and Important Updates about NetBackup Appliances Page

Please note the the following link: https://www.veritas.com/content/support/en_US/article.100038989 This is the *only* page that will provide Late Breaking News and Important Updates about NetBackup Appliances. Every effort will be made to keep this ...

Resolved! Mitigating IPMI vulnerability...

N5230 v2.6.1.2. Q1: I have been infiormed that the IPMI on our appliances are vulberable to a supposedly easily exploitable 'cipher zero IPMI attack'. Is it possible to disable the IPMI features and just run it as an https port so that we can still...

Resolved! Upgrade operating system for Symantec Appliance 5220

Our Information Security team, as per the annual audit, scanned the hosts for vulnerability and found that the OS on these appliance is very old - scan output message says, "Unsupported Unix Operating System". Lack of support implies that no new sec...

Dumping the list of backupids in an MSDP

Sometimes it's handy knowing what is currently living inside a dedup pool, such as when you're waiting to decom appliance prior to moving it to another domain. It can be a little difficult getting this information out of NetBackup though if your SLPs...

Resolved! How to set Symantec 5220 Control Panel time?

Hi All, I am fairly new to the backup world and only have knowledge of providing support on the software itself. Does anyone know the procedure to set the time on the control panel on a Symantec 5220 netbackup appliance? Note: On linux lev...

Resolved! SAN Client with Oracle Intelligent Policy

Hi, one of my customers is considering use of SAN Client. Is it possible to use SAN Client and Oracle Intelligent Policy together? I believe it should be possible, because SAN Clent is about transport, OIP is about backup configuration, but since I'...

Resolved! NFS mount point on NetBackup 5230 Appliance

Hi Team, Please I need your expert advise on this solution: Customer has proposed implementing backup solution via NFS; this solution is based on having the centralized server IPs & file path where to send the backups to. We currently have Symante...

Resolved! How to scratch/clean an appliance...

I have a v2.5.2 N5220 appliance which I need to decommission, and later re-deploy. It is/was the 4TB model with no disk shelves. It was previously configured as a master/media with an MSDP pool (no advanced disk). I need to ensure, and be absolute...

Resolved! How to delete DNS searchDomains from command line

Hello, I made a very rookie mistake and added a "." before the search domains for my DNS information. I cannot resolve other hosts now. I tried going in and removing it hostname.Network> DNS Delete SearchDomain .seachhere However it will ...

Resolved! Upgrading Multiple 5220 Appliances

I have the following upgrade scenario with NBU and 5220 appliances, and am wondering how much of this I can perform concurrently. Windows 2008R2 Master Server - recently upgraded to NBU 7611 - all OK 5220 Media Server 1 (72TB) - 2.5.3 5220 Medi...

Resolved! AIR with 50x0 appliance

A 5020 appliance is connected to 3 media servers. the 3 media servers are configured as storage servers and puredisk disk pool is created and allowed access to all the 3 media servers i have created a single storage unit, and selected to use all the...

Resolved! Root SSH access to NBU Appliance

Hi All, I have admin access to my NBU appliance but not the root access , Could anybody help me with how to enable ROOT SSH access ? I have tried searching WEB for it but i found no proper procedure to do . Thanks, Nayab

NetBackup Appliance 5230 with solid amber status

Hi all, One of my NetBackup appliances was recently upgraded and after that, it's status LED in the Symantec Remote Management console has been solid amber. What could be the steps that I can follow in order to resolve this issue? Also, I generated...

Resolved! NetBackup Appliance 5230 has flashing green LED but Web console shows no problem

Hi all! I have multiple NetBackup 5230 Appliances and I just added new trays, NICs and HBAs. All the rest are working fine, however 1 of my NBU 5230 appliance is showing the flashing green LED (degraded performance). I accessed it via the web conso...

Appliance, emails, SMTP port?

Hi, Env: N5230 v2.6.0.3 (soon to be patched to v2.6.0.4). Is it possible to specify a port number for SMTP authenticated emails? I know classic SMTP uses port 25, and I understand that typically email admins like to have SMTP authentication for e...

Resolved! Configuring AIR between two NBU domains using NetBackup Appliance 5230

Hi Support, Kindly advice me because I'm a bit confused. I am about to configure AIR between two NetBackup domains, domainA has 1xNBU5230 plus 1x5030 disk shelf, and domainB has 1xNBU5230 plus 1x5030 disk shelf. Also both NetBackup domain will be b...

Resolved! nbostpxy.exe multiple threads on Windows 2008 R2 server

We have NetBackup 7.6.0.4 running on Appliance 5220 ver. 2.6.0.4. Recently some resource issues forced us review the processes on one of the SQL cluster node and found the (see attached) nbostpxy.exe, each eating up 6% CPU utilization. I stopped th...

Resolved! 5230 Appliance - BIOS Warning

I have just installed a new 5230 appliance which shipped with 2603 installed. After initial configuration I upgraded the appliance to 261 which completed successfully in approximately 1 hour (MSDP pool only contained a couple of test backups). Duri...

Resolved! Symantec Appliance Call Home - Network Interface

Which Network interface will the 5230 appliance attempt to use when performing the call-home function ? For example, if I have a 5230 configured with IPMI port attached to my management network, 2 x 10GbE interfaces attached in a failover mode to my...

NetBackup 7.6.1 / 2.6.1 - MSDP Conversion

After going through the 'pain' of MSDP conversion when moving appliances from 2.5.x to 2.6.0.x, whereby I saw conversion taking anywhere from 4hrs to 27hrs, I was surprised to see the conversion is required AGAIN when moving from NBU 7.6.0.3 to 7.6.1...

Resolved! Adding Disk Shelf in to existing NBU appliance

Hi Experts, I want to add a disk shelf to our exisiting NBU appliance setup, Can help me with any documentation or any old post with images. Thanks, Nayab

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